Page Plus Cellular Complaints and Reviews
When I got their phone there was no back, they wanted me to pay the postage to send it back so I kept it as the postage cost almost as much as the phone. This was a back up phone in case I lost my phone or was in an area where my Sprint based phone would not work and the price was only $10 for a so called smart phone. I first used a pay as you go plan of 100 minutes for 3 months, I could not get my android gmail etc to transfer over, I turned of...Read more
This is the worst company to deal with. They are very dishonest and very rude. They will take your money and never renew your minutes or load the full amount of GB for data that you are paying for. ****BEWARE****. Customer service is a joke. It is obvious that they are Reading from a script and have no idea what they are doing. This is a huge warning, do not use this company, you will be ripped off and out money that you will never see again....Read more
Paid $400 for a USED iPhone. Over the next four months, the phone twice stopped working- unable to make or receive calls. Took it to local rep, who fiddled with it but had no good suggestions what might be wrong. Then the phone started working again, but voicemail had to be set-up as though it was never there. Local dealer's only advice was to buy a new phone. They want me to pay another $400 for another phone - two in four months. Ridiculous....Read more
Page Plus Cellular Mobile Phone Service Review
by anonymous #939117
Payn 65.00 for a 55.00 plan a month for a phone bill. & no unlimited data. Data last about 2weeks depending on how much u use the internet. After that its slow slow slowww . Smh. Dey are getting over. Might as well get a contract
Page Plus Cellular Customer Care Review
by anonymous #936974
Paid for 5 gb of service with page plus and they kept me at a 2g network claiming I used 5 gb in less than 11 days. I hate their customer service. They don't understand English. Terrible experience. They cheated me clearly out of 5 gb and they wanted me to pay another 55 dollars for 5 more gb.
Page Plus Cellular Mobile Phone Service Review
by Jaydog2016 #916589
Left been gone 2-4 months text sucks was cheapest intill other company started giveing more data for cheaper thats why i left text never worked most time keep missing them.
Short Review for April 15, 2016, Other
by anonymous #830706
If you are having trouble paying a bill and getting minutes activated. You need to go to pageplustifton.com. you can pay on their website and it gets done very quickly. You can also call 229-445-3981. I never have to worry about any double billing issues and the customer service is #1.
Page plus is a horrible company! Tonight I call to pay my niece bill gave the representative my card info. She stated my card declined. So i gave her the info again because i thought maybe due to the language barrier she didnt under stand me clearly. So she process the card again. And again she stated it declined. So she told me to go to the web page in i did. And my card was accepted. After that i checked my account page plus has process three...Read more
Try to port away from page plus, they are holding my phone # hostage. Two days in a row on hold for over an hour, still havent released my #. This is a terrible company dont get involved with them if you can help it. The company that I am trying to port to cant do anything about it they say I have to get page plus to release it. Its a shame that they let this monopoly of tracfone exist, if it was in the us im sure this wouldnt be happening. ...Read more
I feel like a pinball. bouncing between departments, on hold EVERY time I am transferred. this was a good customer service company before it got bought by trac phone. They do offer call backs, usually. not this time. On hold over one hour. ported a phone over. now trying to transfer device. there is no record of my phone being ported over, yet it says page plus. I explained this to rep. he told me I was not calling from that device. ...Read more
On November 2, 2016 , I tried to pay my phone bill online && over the phone but both times that I tried to pay my bill it was not accepting my card . So later that day I go to check my account && Page Plus have taken almost 200 dollars from my card && my Phone is still not on . Page Plus Be Trying To Get over On people && I Don't Like That *** one bit !!! I'm going to take They *** to court !!!Read more
I was activating my wifes PP approved phone. The agent made a mistake and activated it using my phone number. He couldn't figure out what had happened. I figured it out when I was checking her new phone's data and it had my phone number in it. After that he managed to reactivate my phone but he told me I couldn't use the Sim card for my wifes phone for 24 to 36 hours. So we waited. By the time I got back to activating her phone, three...Read more
I contacted this company and asked to have a harassing caller blocked. They said "They do not offer this service" This is actually now VERISION. VERISION purchased this company and apparently wants to *** everyone off so they change back to them. By allowing an unwanted caller to continue, all the while being able to stop it, may actually be a legal issue for them. We Will Soon SEE! It is no wonder, with very little research that the reviews on...Read more
I have used page Plus since 2008, and the only issues I have had is long wait times for customer service, which honestly isn't needed unless you get a new phone or replace an old phone, but the wait time has gotten better over the years. I like the use of Verizon Network; my phone works anywhere a Verizon phone will. Secondly PP Cellular started charging fees and taxes several months ago; making the prepaid $39.00 plan cost almost $44.00 in...Read more