Anonymous
map-marker Paducah, Kentucky

Terrible service department

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I went in roughly 30 years ago to get a fuel filter for the sending unit in the gas tank of my 1972 Mustang. The guy behind the counter said he couldnt help me because I didnt buy the car from them.

I believe I cussed and laughed and said I wouldnt come back. October 2022 I went in and asked if I could purchase a new key and get it programmed for my 2013 F350. Two guys behind the counter. One acted busy and the other stated the company line, cant help you, you didnt buy it here.

Yes, I cussed but this time I didnt laugh. Maybe, I will try again in another 30 years.

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Preferred solution: Apology

User's recommendation: Stay away unless you actually purchase the vehicle there.

Anonymous

Poor service

Paducah Ford - Poor service

I went to Paducah Ford today to order a new Truck They laugh me off lot when told them I wanted order new ford 350 diesel dually. I know this old farmer and his working buddy don't look like much. Bit don't worry Paducah Ford There other car lots beside yours that love to have my business. I went down road Chip Winn's had one on his lot. It had low miles. I paid cash money and he treated this old farmer with respect.

I don't see how this place sells any vehicle the way they treat people.

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Old men Kotter

Just a old farmer

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3 comments
Guest

Way to go, I always liked Chip, Larry showed his true colors at the Carson center the night Vince Gill was here and I've never liked him since and won't buy nothing from him. I have a car there now they are refusing to find anything wrong with.

Ashaki Eln

Dont surprise me at all.....Had problems with a sales guy named Allyn Moore. Worst lier in the country...ill never go back as long as hes there.

Ashaki Eln
reply icon Replying to comment of Ashaki Eln

Yep, He is.....

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Anonymous
map-marker Marion, Kentucky

Paducah Ford - Auto Warranty Review from Marion, Kentucky

Paducah FORD. DEALERSHIP SOLD US A CAR AND ASK IF WE WANTED A WARRANTY ON IT ,HE SAID FOR 5??.00 IT WOULD BE A 3 YEAR UNLIMITED MILES THE CAR HAD 93,000 ON IT SO IT WAS FOR ALL MOTOR ,TRANSMISSION AND ANY ELECTRICAL WELL WE HAD A ELECTRICAL PROBLEM ,COME TO FIND OUT THEY DONT WORK ON THERE TRADE IN SO I CALLED THE INSURANCE WE BOUGHT ,THEY TOLD US 2 THINGS 1 IT WAS ONLY GOOD FOR 100.000 MILES AND THE COST WAS NOT 500 .00 AND SOMETHING BUT$2500.00 WE CALLED THEM AND THEY SAID WELL YOU SIGNED FOR IT WHY WOULD ANYONE PAY THAT FOR AROUND 6000 MILES COME TO FIND OUT THEY GET HALF AND YOU CANT DO NOTHING DO NOT THRUST ANYONE THERE THEY TELL YOU LIES TO SELL YOU A VEHICLE IVE GOT ALL THE PROOF .THEY ARE VERY CROOKED

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