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Pack And Send UK

Pack And Send UK

www.packsend.co.uk
What is your customer experience with Pack And Send UK?

Pack And Send UK Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Overall 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied with customer service, damaged goods on arrival, refusal to engage insurers, and a high price level.

Positive Feedback

No positive feedback is reported in the available Pack And Send UK reviews; the single review expresses complete dissatisfaction.

Negative Feedback / Risk Areas

  • Reports of damaged shipments and refusal to contact insurer contribute to Pack And Send UK customer complaints.
  • Poor customer service handling of claims and disputes.
  • Perceived high pricing and difficulties obtaining refunds or resolution.

Key Takeaways for Future Customers

  • Expect low satisfaction in existing reviews and read Pack And Send UK reviews before booking.
  • Confirm insurance terms and claims process in writing.
  • Document items thoroughly and be prepared for disputed claims and slow refunds.
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Media from reviews

Pack And Send UK - Worst customer service / goods damaged
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Worst customer service / goods damaged

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AI Highlights
  • - Shipped Snap-on toolbox UK to Brisbane; it arrived damaged.
  • - The insurer was not contacted and the customer has taken the matter to court to recover costs.
Pack And Send UK - Worst customer service / goods damaged

Shipped my expensive snap on toolbox from UK to Brisbane. Arrived damaged.

Then they tried blaming me for the damage! I paid for the toolbox to be insured, and they are refusing to even contact their insurer.

I have now had to take them to court to recover the costs. Worst company i have ever dealt with.!

Loss:
$830
Reason of review:
Warranty issue

Preferred solution: Pay for the repair of my toolbox and court costs

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