Kathi A

Concern RE Certified Pre-Owned Cars & Inspection

On 10/6/19, I purchased a CPO 2017 VW Beetle Convertible according to Pacific Volkswagen in Hawthorne. In the first 24 hours, I experienced: 1) Tire pressure light within 10 of driving; 2) Passenger seat belt warning light illuminated and "dinging"; 3) Message indicting key fob and a low batter. More disturbing, in approximately 12 hours, I had a "dead" battery and was forced to call the Automobile Club for assistance. They ran a quick assessment and the battery results were "replace battery." I'm extremely concerned because I PAID MORE FOR A CPO car and I've already had these problems. On the Certified Vehicle Inspection Report, it is checked off that Pacific VW performed a "load" battery test and it was checked of satisfactory. I've very upset to think what else has been checked satisfactory on this sheet and has not been completed. If a simple battery load test was skipped, I doubt if more in depth tests were run. PLEASE RESPOND AND LET ME KNOW MY OPTIONS AT THIS POINT. I'm an older woman and I paid to get a CPO car and I feel somewhat mislead to say the least. Thank you so much. Kathi Albers
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Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution

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