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I bought refrigerator with extend warranty for my rental. the refrigerate got problem 12 days ago. I called they gave me the authorization # so I called my tenant and asked him to be patient. I am keep calling them and each time they have an excuse for not doing...
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1.4
I didn't like
  • Warranty
#1037062
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If I could leave 0 I would. We purchased a stove top here and they delivered it with the wrong gas line. I called and they said to bring it back but when I did they said it just passed their 15 day return policy and refused to take it back even though it was their...
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We scheduled a haul away and paid the fee and they have not been to collect our old Microwave and Oven for 2 weeks. each time we call to find out all they do at Customer Service is to reschedule a day and time. We left the old Appliance by the curb side. How difficult...
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1.8
I didn't like
  • Bad customer service
  • Dont return phone calls
#993985
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Short Review for June 30, 2016

#874849
1.8
This company's delivery service ruined our brand new garage entrance bringing in the appliances, after 100+ emails, personal visits to Best Buy and more they never reimbursed a dime- complete runaround, very very poor service- could care less about their customers, will never use them again- buyer beware.
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Short Review for June 22, 2016

#870297
1.0
Awful corrupt customer service. They ripped me off. Do not buy from them especially the extended warranty. Buy from Sears. They are a much better company
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Gas Range Review

#828641
3.2
Store staff was great customer service on the phone was so so and the warehouse/delivery guys were the worst. Will not try them again.
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Bought a Thermador built-in microwave and Thermador gas cook top the first week of December 2016. I *** the month of December, so I confirmed that I could get both installed during the month. I bill my time by the hour, so this was a big part of my purchase decision. I...
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Purchased a lg washer and dryer from pacific sales in 2013 and I recently noticed a small leak in the back of the washer called extended warranty and they sent Yesenia's appliance repair just a day before Xmas eve and was told it was the fil hose the leak coused the...
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Product
#979894
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Dear Kevin, Per our discussion on 12/3/16, I am writing to you with concerns about my Dacor refrigerator that I purchased through Best Buy, Pacific Appliances last spring. As you are aware concerns involve both the refrigerator and the customer service that I received...
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Anonymous

Anonymous Samsung blu-ray keeps turning itself off during DVD movies

One of the worst appliance shopping experiences I have ever had. Ordered and paid for products, then come to find out two months later, one day from delivery, that an item is not available. Picked a different item and moved the delivery date out a week. Today was the...
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September 21, 2016Pacific Sales15272 Bolsa Chica Huntington Beach, Ca 92649 Ref.: Pacific Sales’ Extended Warranty is a rip off:Warrantech Extended Warranty’ state features and benefits: Factory Service parts, Guaranty Work, Power Surge Protection, Unlimited service...
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1.0
I didn't like
  • Exy
  • Extended warranty is a rip off
#931109
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The electric downdraft cooktop we ordered was ordered August 30, 2016 and we were told it would be available for pick up on September 20, 2016. Today is September 28, 2016 and we had to call them several times. Seems like they can't find the thing. Lot's of excuses,...
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After the 12 month warranty expires, you will be directed to a company called Warrantec. They are scam. You have to pay a trip charge to determine if the repair is covered under the plan. They scheduled my service call to a technician who refused to come to house...
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