Unprofessional Service/ Scam Company
In March of 2019 i hired Pacific pavers to re level / re install my driveway. While doing this job one of the workers damaged my paver border. When I called Mr. Sysak and told him my paver border was damaged by his company, he told me to fix it myself. What type of customer service is that, where you tell the customer to fix something the people you hired caused the damage. After doing back and forth they finally came and fixed( but not to original condition). Several months down the pavers in my driveway are starting to shift again and break. I reach out to Mr. Sysak and he get and explain to him that the pavers are starting to break and shift again. Mr. Sysak gives me an attitude and states that he will not fix it. I explained to him according to the contract that there is a one year warranty and until customer does not pay until satisfied. He mentioned to me that because this was not a original install the warranty does not apply. No where in the original contract states this. Then he goes on to say that i was not in the service area. My question is if i want in your service area, why did you accept the job in the first place? On top of that the header was not installed per Tampa city code. I
Pacific Pavers Of Florida Paving Service
Reason of review
Not as described/ advertised
to fix my driveway header per tampa code , fix shifting pavers
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