map-marker Ramona, California

Incompetent testing procedures

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I submitted my Mid-West backflow test gauge for calibration to this firm. When I got it back I found that they over torqued my low side bleed valve, which ruined the seat and valve. I confronted them, and they said they would refund my fees. To date, they have not sent the said refund. So now I have to go to Bavco and have my gauge repaired and re-calibrated to the tune of $145.00. So now I am out to the tune of $235.00, because of their incompetence/negligence. I would advise anyone or firm doing business with this firm to re-assess their confidence having them calibrate any instrument.
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  • Incompetence
Reason of review:
Bad quality

Preferred solution: Full refund

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