Pacific Metrology
Pacific Metrology Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Consumers report negative sentiment: complaints about poor customer service, limited product diversity, and a high price level; recent reviews recount damaged equipment and unresolved refunds.
Positive Feedback
No clear positive feedback appears in recent Pacific Metrology reviews; strengths are not identified in available comments.
Negative Feedback / Risk Areas
- Repeated Pacific Metrology customer complaints about damaged items and faulty calibration work.
- Unresolved refunds and billing disputes after service errors.
- Poor customer service response and limited diversity of services.
Key Takeaways for Future Customers
- Check Pacific Metrology reviews and confirm refund policies before sending instruments.
- Consider backup calibration providers due to reported service failures.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Consumers report negative sentiment: complaints about poor customer service, limited product diversity, and a high price level; recent reviews recount damaged equipment and unresolved refunds.
Positive Feedback
No clear positive feedback appears in recent Pacific Metrology reviews; strengths are not identified in available comments.
Negative Feedback / Risk Areas
- Repeated Pacific Metrology customer complaints about damaged items and faulty calibration work.
- Unresolved refunds and billing disputes after service errors.
- Poor customer service response and limited diversity of services.
Key Takeaways for Future Customers
- Check Pacific Metrology reviews and confirm refund policies before sending instruments.
- Consider backup calibration providers due to reported service failures.
Turn one complaint into a collective action
Ramona, California
Incompetent testing procedures
- - They over-torqued the low side bleed valve, ruining the seat.
- - Refund not sent; now paying $145 to repair/calibrate; total out-of-pocket $235.
I submitted my Mid-West backflow test gauge for calibration to this firm. When I got it back I found that they over torqued my low side bleed valve, which ruined the seat and valve.
I confronted them, and they said they would refund my fees. To date, they have not sent the said refund. So now I have to go to Bavco and have my gauge repaired and re-calibrated to the tune of $145.00. So now I am out to the tune of $235.00, because of their incompetence/negligence.
I would advise anyone or firm doing business with this firm to re-assess their confidence having them calibrate any instrument.
- Incompetence
Preferred solution: Full refund
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