Adrienne S Aor
map-marker Newport Beach, California
#1216249 
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Upset

Updated by user Mar 22, 2018

Pacific Life wont let my mother transfer her money to another local company and change financial advisor

Original review Mar 21, 2018
This company froze my 78 year old mothers variable annuity account . I am my mothers DPOA and they trying to tell me I have to get guardianship of my mother which we don't need. I will not take my mothers civil rights or any other rights from her, They took medical paperwork from my half brother about my mothers medical condition and we did not authorize him to give anything about he medical condition. This is her privacy that was violated. Now my mother want to transfer her money over to another company and they wont let her because of my half brother, This company don't know nothing about us. My half brother is a criminal that served 15 years in prison and have nothing. So for them to freeze my mother account is not right, She worked very hard for her money and now all she want to do is live comfortable and not worry about anything. We do not like whats going on. Put yourself in my mothers shoes and mine too.
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Cons:
  • Froze my mother account and wont unlock
Reason of review:
Poor customer service
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