Pacific Cycle
Pacific Cycle Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pacific Cycle has 1.5 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Stay away from Pacific Cycle/Schwinn", "Stay away from Pacific Cycle", "buy bell".
Review authors value the most Website. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Reliability. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pacific Cycle has 1.5 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Stay away from Pacific Cycle/Schwinn", "Stay away from Pacific Cycle", "buy bell".
Review authors value the most Website. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
New bike patent # 934****
I have a patent that turns an existing bike seat to a camp chair ! Manager at patent convention said it was a billion dollar idea you should entertain this ..
Horrible bikes
Pacific Cycle sells bikes that are lemons. I bought a bike that has had nothing but issues from the moment I got it from tires going flat instantly, scrapes and scratches on the exterior, brakes that either squeak loudly or don't work at all.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Franklin, TennesseeDefective cycle
Had the tricycle assembled and a month later it started to clicking when peddling. It progressively worsened.
I took it to a cycle shop and the said the axle is bent and could not get it fixed.
That cost me a hundred dollars.
For what I read the cycle I still under warranty. What do I need to do?
Thanks
David Glover
Amazon order
111-984****-147****
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New Bremen, OhioWrong part
Found a bmx bike on amazon I wanted to get. Before I ordered it, I asked about a size of a part.
I ordered the bike. I went on Ebay and bought the part ($32.50 no return). Got bike and part to find out the part was not the size I needed. I contacted Pacific Cycle to see if they would give me refund or at least $25.00 (most of the cost).
No answer! I contacted Schwinn, they apologised and said they would send me a check. This was approx. 5- 20-22.
Now it is 6-12-22 and I still have not received anything. I will hopefully never buy a Schwinn bike or from Pacific Cycle again!
Preferred solution: Full refund
User's recommendation: Stay away from Pacific Cycle
Horrible Service
I was told quite a while ago (don't remember the date), that Schwinn would send me a check for a part that Pacific Cycle told me that would work on a new bike I got and was not the right part that I could not send back. Anyway, I wrote to Schwinn again 6-8-22 and Ashley P wrote back 6-13-22 saying I would be getting a check.
It is 6-27-22, I still don't have the check. Never again will I purchase anything from Pacific Cycle/Schwinn!!
User's recommendation: Stay away from Pacific Cycle/Schwinn
Pedal fell off
hello my sons bike is having trouble pedaling because they keep falling off and I dont know how to fix it
Bought product not happy missing part
I recently bought model#KT1596AZ and serial # 1596AZ-20-00**** . Spent 600$ and brought home to assemble it and there was no manual or part to assemble the front or back tire assembly.
The wire to attach steering wheel to car is cut. This product can not be used in any way my grandson is going to have to do without this Christmas because of it. I either want the part sent to me to make right or something to make it right.
600$ down the drain . How can we resolve this issue?
Broken right hand brake lever
Nephew rode day did not fall tried using brake lever and snapped off sent an email on the 5th still no response want to replace brake lever
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDamaged bike in shipping
Never hurd from pacific cylce after repeated calls and contacts given nobody would return my calls . I fixed the bicycle myself .
I have a pt26 mongoose shipped to me with the front forks damaged and bent after unpacking and assembly . Walmart said to contact you guys .
Call me please .
I have called yall several times and cant get a person on the phone . Chris mckinney
601-750-****
Preferred solution: Another set of front forks and i send damaged back .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Savannah, GeorgiaMissing Parts
Model #124036TGA
WE purchased the above bike for our Grandson for Christmas. We opened the box on Christmas Eve to put the bile together.
It is missing the bolts and things to put the front wheel on and missing the stuff to attach the tag to the handle bars.
I would appreciate it if you would send this to us as soon as possible. You can tell the box was never opened before we bought it.
Carolyn Windsor
8970 Russell Road
Midland GA 31820
carwin60@***.com
Preferred solution: Deliver product or service ordered
Sent a email about a light that stopped working after a few days
a few days after putting light on bike it stopped working sent a email they said they got it and would answer back but it's been 9 days and no answer i sent another email still waiting.
User's recommendation: buy bell
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFaulty bycycle
sent e-mail twice to the main office and have not heard back from them, they say ,will get back but slow because of the virus, but nothing since first enquiry
purchased a 26" girls bike 4/9/20 from walmart. the serial number is FSD019Jm2513 july of this year, the rear wheel starting wobbling and seems like the bearings are not there.
Preferred solution: Let the company propose a solution
Lack of customer care
I have not heard back from Pacific Cycle, neither has my brother who has the bike. We live across state from each other. I was hoping they would have reached out to him as he is the one in need of their assistance.
Personal injuries
Hi my name is Yentel Alexander urgently need your photos with a helmet for my son's head deselm have left in moves hanging up report is too bright song did hear back from ya it should be because this is like very very very dis company 918-327-****
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