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Pacific Coast

Never order from this company-Pacific Coast! They tell you that you can return pillows within 30 days. They neglect to tell you what sending them back is going to cost you!!! I ordered pillows for my daughter and son-in-law. They thought they were to firm. I mailed back within 2 weeks. I requested an exchange for softer pillows. They informed me they don't do exchanges. They said they will credit my card and then you order again. Well--------they then charged me for using the fed-ex label that they included and also charged me for shipping to me in the beginning! It had been free shipping. It cost me $30.00 to not like those pillows!!! To top it all off--------it took them 28 days to credit the remaining amount to my charge card. Don't order from this company unless your positive that you won't be returning anything. They got me good!
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ID
#213343 Review #213343 is a subjective opinion of poster.
Location
Taylorsville, Kentucky

About

Pacific Coast Return Policy
The User's browser's Javascript functionality is turned off. Please turn it on so that The User of company services can experience the full capabilities of this site. Please use the return shipping label that was provided on the packing slip. Detach the form, which is located on the left side of the packing slip. The packing slip is located either on the outside or inside of the box. Check the reason for The User's return and include it in the box that The User are returning. Affix the included return label to box and send to www.pacificcoast.com For The User's protection, please ship via Fed Ex Ground or United Parcel Service (UPS) with proof of delivery. If The Client's package is lost in return shipment and if it cannot be tracked, Website cannot replace it or refund The Customer's purchase. Use the red FedEx return label included inside the box. Simply follow the instructions on the back side of the red label.
To read more: https://www.pacificcoast.com/returns.html
Pacific Coast Delivery Policy
To read more: https://www.pacificcoast.com/shipping.html
Pacific Coast Terms of Service
To read more: https://www.pacificcoast.com/terms-of-use.html
Pacific Coast Privacy Policy
To read more: https://www.pacificcoast.com/customer-service/privacy-policy.html/privacy-policy.html
Pacific Coast FAQ
To read more: https://www.pacificcoast.com/frequent-questions.html
Summary

Pacific Coast is a company that provides a wide range of pillows and other bed comforters. The company was founded in 1884. During many years of its existence Pacific Coast has achieved amazing results and crafting skills. Today, Pacific Coast is the leading supplier of high quality down pillows to hotels throughout the United States. Assortment of products provided by Pacific Coast includes feather sleep pillows, hypoallergenic pillows, feather beds, decorative pillows, hotel bedding and protectors. Thousands of consumers have already made sure Pacific Coast is reliable supplier of pillows and other sleeping accessories. Pacific Coast knows secrets of your tight sleep.

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