
Unclaimed
Pacific Coast Rebath Reviews
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Pacific Coast Rebath Reviews
New Reviewer
Convert tub to walk in shower
Placed order and started payments to EnerbankUSA, their lender. Placed order in sept, 2018. Installation Mid January, 2019. After promised install between Thanksgiving and Christmas, 2018. Job looks to be well done. I had been a contractor years ago, so I was aware of his and watched much of his install. I did not bother him or try to have him make changes to his way to do the job. When he needed a spare hand I gave him one. It makes a much more beautiful bathroom and we like the look. We've only used it once, so time will tell, but I feel that he did a good job of installing it, even with some of the unusual conditions of our home's construction. He used his head and thought about what he was doing and was very careful. He worked hard. The only draw back was how long it took to get started, but we were willing to let them delay the start. We are glad we had Dustin do the job. A more caring installer is hard to find.
ID
Location
Santa Paula, California
Pros
- To soon after completion to evaluate company
Reason of review
Good quality
Horrible Job Performed
Back in November we had our bathroom "rebathed". It was the worst experience EVER! I would not recommend this company to anybody. The "supervisor" dropped the sink on his workers head and the worker proceeded to complain about pain and not feeling well. Two days after the work was performed we had a MASSIVE plumbing issue. Which was not a coincidence as we had not had an issue prior to the work being performed. This resulted in contacting the supervisor of Rebath and insisting they send a plumber out on their dime. Well the plumber showed up but it wasn't on their dime. The entire situation went from bad to worse. During this time photos were taken of the mess that was left behind of shoddy work. We had *** left in our hallway where they had hit it with their equipment and MANY chunks taken out of the bathroom cupboards, boot marks left in the "rebathed" tub that we were unable to get out and the bathroom door was not put back on properly after they had taken it off. It was put back on *** Rebath sent one of their painters out who spent the entire day working on trying to fix the damage that was left to the bathroom. A stop payment was done on the check and we then received threat that they would put a lien on the house for doing so. Never once did a Manager come out to the house to see in person the mess that was left by the so called Rebath crew. To this day the bathtub is dull, has bleach marks left where the second worker put some sort of bleach on the boot marks and there is a patch on the hallway wall. NEVER hire Rebath to do work in your home. You will not be happy with the work. Go to someone else who knows what they are doing and has the professionalism to want to make the customer happy. This team does not have experience in customer service and only cares about taking hard earned money from people
ID
Location
Oxnard, California
Cons
- Customer service and lack of experience of staff
Reason of review
Bad quality
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Verified Reviewer New ReviewerWhere do I start
I do not know where to begain with Pacific Coast ReBath and where to end . A year and a half later and still my shower still not completely finished. The worse Company ever. And it's been a night mare from ***.. I will finish my review after they finish there job, if they ever finish. $6700. Later.. I will never ever recommend ReBath to anyone,
ID
Reason of review
Order processing issue