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    • That no one calls when promised 1

After months of waiting to be put on the schedule (because they are making your bathroom fixtures in AZ) They showed up with nothing to start my"2 day" job! They told me the vanity had been damaged but didn't tell me EVERYTHING was also broken. The tub was not the one I ordered but they talked me into using the one they had that one turned out to also be damaged. They took the room down to the studs damaging the rooms on either side of the bath... Read more

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Horrible experience with these jokers. They didn't send the "welcome packet" that theh emailed about - even after I called. They didn't call me to schedule my installation. I had to call THEM to find out my date. The day before my scheduled installation they called to change it. After the demo, they discovered a defective shower pan. So their 'inspection' process must suck. I had no shower for almost 2 weeks. They don't return phone calls and... Read more

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We had a problem with the original tub liner coming off. They ordered a new one. When it finally arrived, months later, the installer got it stuck and couldn't move it. We were without a tub until he could get a helper the next day. This new liner is not lined up wit the floor ties, so it is obviously not tight against the original tub. The installer said he saw what I meant, but could do nothing about it. A consultant was scheduled to look at... Read more

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I was referred to Pacific Coast Rebath by Home Depot and also checked them out here on Angie’s List before I contracted them. I was hoping to avoid “contractor craziness”, but, I’m sad to report, they been nothing short of HORRIFIC. I’ll put that another way: TERRIBE, POORLY MANAGED, CONTRACTOR-LYING SACKS OF ***. Their salesman – Thom (with an “h”…yes, isn’t it cute and funny and you can make a joke about it!) was all smiles and happy and... Read more

Was this review helpful? 2 1

Hired ReBath to remodel the Master Bathroom. We were told that they are nearly complete with the work. When confronting Pacific Coast Rebath that none of the work was done in accordance with the contractual agreement, we were told that it was a good job but they would fix only the things that we told them was installed incorrectly. Where is the organizational QA? We have now gone nearly 7 months of not having our bathroom in a usable... Read more

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after waiting 2 months to get them over to fix my bathrooms (of course, they had to wait til i was on vacation to be "ready" to do the job) and being guaranteed the work would be immaculate and done in ONE day, they left my house a mess, left the front door unlocked, left the air conditioner on and dirty fingerprints on everything they touched. the project also took more than 2 days and is not even done yet. I asked for a hole in my wall of my... Read more

Was this review helpful? 3 4

Pacific Coast Rebath has never been terminated by their corporate office. that is totally ridiculous to say something if you don't even know it is true. Plus, whoever does there research on a site that is strictly for Pissed of consumers is a totally ignorant, where the argument is one sided and very corrupt. What creditability does it carry when we are unable to relate the source of the complaints. Most of these complaints are from competitors... Read more

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