Luciana Campos

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| map-marker Auckland, North Island

I am completely unhappy with P&O - Pacific Explorer cruise

P and O Cruises Australia - I am completely unhappy with P&O - Pacific Explorer cruise
I am a very big fan of cruises and this cruise is the number 5. I am at day 2 and I cant be more unhappy. The mains restaurant that supposedly to have fod all the time closes and its 2pm and there is jo food. There is no filter coffee in the main restaurant, only machines that are not working properly and the coffee is horrible. Not enough staff to cleanup the tables. The ship is old. a lot of things that usually is free in other cruises is paid here even if you spend a good amount of money in the premium drinking package. The internet slow. The cabins work only with the thermostat on and its noisy.i m so upset and completely frustrated. I will do everything in my power to let everyone knows how bad this cruise is.
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Pros:
  • There are no pros
Cons:
  • Renovation in my holiday
  • Dirty
  • Overcharged service

Preferred solution: Price reduction

User's recommendation: Run away from P&O . The worst cruise company I’ve ever been

Luciana Campos

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I am completely unhappy with Pacific Explorer cruise