Ozone Solutions Reviews
Ozone Solutions Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Customers report mixed sentiment: the equipment is praised but overall rating is lowered by slow parts delivery, limited live support, and a perception of high price level.
Positive Feedback
The machine performance is praised and recent recommendations advise to buy PM parts when purchasing equipment to avoid downtime.
Negative Feedback / Risk Areas
- Recurring complaints about billing and customer service make Ozone Solutions customer complaints a common search topic.
- Long lead times for parts and difficulty contacting a live person impede repairs.
Key Takeaways for Future Customers
- Check Ozone Solutions reviews before buying and purchase PM parts up front to reduce service delays.
- Expect higher pricing and potential issues with billing, refunds, or reachability for customer service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Customers report mixed sentiment: the equipment is praised but overall rating is lowered by slow parts delivery, limited live support, and a perception of high price level.
Positive Feedback
The machine performance is praised and recent recommendations advise to buy PM parts when purchasing equipment to avoid downtime.
Negative Feedback / Risk Areas
- Recurring complaints about billing and customer service make Ozone Solutions customer complaints a common search topic.
- Long lead times for parts and difficulty contacting a live person impede repairs.
Key Takeaways for Future Customers
- Check Ozone Solutions reviews before buying and purchase PM parts up front to reduce service delays.
- Expect higher pricing and potential issues with billing, refunds, or reachability for customer service.
San Jacinto, California
Waterzone 20 Parts Not delivered
- - Ordered Waterzone 20 parts in February; lead time 6-8 weeks.
- - In May, service said 8 weeks.
- - Cannot reach a live person for updates; parts needed.
We ordered parts for our Waterzone 20 in February. We were told the lead time was 6-8 weeks.
Contacted Customer Service at the beginning of May and told 8 weeks.
The machine is great but need the parts. Biggest issue is being unable to contact a live person and finding out what is happening.
User's recommendation: Get PM parts when you buy the equipment
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