Resolved
Liz P Con

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Verified Reviewer
| map-marker Marathon, Florida

Resolved: Why haven’t my orders shipped?

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Updated by user May 01, 2024

Company fixed the issue and I have been provided with apology.

Original review Apr 16, 2024

I placed two orders in the last two weeks. I received confirmation from both, and payment was taken for both.

I have not received any notice of products being shipped, even though we are now well beyond the delivery times stated on the companys website. I even paid $25 for expedited shipping on one of the orders, yet Ive heard nothing.

I have called customer service three times and left messages, but no response. I have sent multiple emails to customer support asking for a status update, with no response.

The order numbers are OZ127509 and OZ127460

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User's recommendation: The products are great but are they still in business?

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