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Avoid like the plague!
We contacted the Illinois Attorney Generals Dept who said they would contact the business.We complained to BBB who were not very helpful.Our next step is to sue via Small Claims which is a pain but made necessary by the lack of reasonable response from Oxford.It should be illegal to continue operating AND effectively get endorsed by BBB, when there are so many legitimate complaints against them.It is beyond frustrating chasing what is rightfully ours.When did it become so easy for a business to make a written guarantee then simply choose not to honor it?
Oxford has been contacted multiple times but refuses to honor their guarantee.
- Quick to make promises and take your money
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