Owala
Owala Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Owala has a 1.5 star rating from 4 customer reviews and consumers are mostly dissatisfied; recent recommendations include "Don’t buy owala" and reviewers cite high price levels and concerns about discounts, special offers, and privacy and data security.
Positive Feedback
Some orders were refunded when customers requested changes, showing refunds are processed in certain cases.
Negative Feedback / Risk Areas
- Repeated Owala customer complaints about broken lids and product durability.
- Poor customer service access with calls disconnecting and reliance on the website for claims.
- Shipping delays and unprofessional handling of orders and replacements.
Key Takeaways for Future Customers
- Check Owala reviews before buying and expect potential replacement or refund steps.
- Be prepared to use online claims rather than direct phone support for customer service.
- Consider price versus durability and verify refund policies for exchanges.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Owala has a 1.5 star rating from 4 customer reviews and consumers are mostly dissatisfied; recent recommendations include "Don’t buy owala" and reviewers cite high price levels and concerns about discounts, special offers, and privacy and data security.
Positive Feedback
Some orders were refunded when customers requested changes, showing refunds are processed in certain cases.
Negative Feedback / Risk Areas
- Repeated Owala customer complaints about broken lids and product durability.
- Poor customer service access with calls disconnecting and reliance on the website for claims.
- Shipping delays and unprofessional handling of orders and replacements.
Key Takeaways for Future Customers
- Check Owala reviews before buying and expect potential replacement or refund steps.
- Be prepared to use online claims rather than direct phone support for customer service.
- Consider price versus durability and verify refund policies for exchanges.
Rotherham, Rotherham
Change bottle
I accidentally ordered the wrong size (32oz instead of 24oz) and called to ask if I could change the size. The woman ended up cancelling my order so I could get a refund and the reorder the right size.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI’m not sure why I’m giving a review. I didn’t have anyone speak to me about my problem.
The call disconnected me. I didn't get to speak to anybody about the issue.
I have the top of my water bottle. The wire came out, so I can't open and shut the lid. I wanted to know if I can get a new lid for my bottle.
I've only had it for about six months. It's like brand new.
Preferred solution: a new top for my water bottle
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDissatisfied costumer
Not good at all very unprofessional and not sent in the time frame that it was supposed to be sent took longer than they said
Need Star Wars replacement lid
Lid die not open and close properly. Don't see replacement lid in color for Star Wars style . Would like this process to be easier !!!
Water bottle broken for no reason
Referred me to website. Why cant I talk to someone. Ridiculous that u have to go though a website to file a claim.
User's recommendation: Don’t buy owala
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you can call the customer service number and talk to a human