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Ove Decors

Ove Decors

www.ovedecors.com
What is your customer experience with Ove Decors?

Ove Decors Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Ove Decors has 2.4 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Nice clean design and good quality.
    Cons: No replacement for odd size they chose to manufacture.

  • Recent recommendations regarding this business are as follows: "Do not buy this brand.", "DO NOT PURCHASE VANITIES FROM THIS MANUFACTURER".

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Media from reviews

Ove Decors - REFUSE TO SUPPLY REPLACEMENT PARTS WHEN STILL MANUFACTURING THEM
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order water level order parts door parts service customer low water side splash customer service
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Jahson Mcc
map-marker Cleveland, Tennessee

They don't deserve the 1 star

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Customer service agents were rude and unhelpful. They refused to place my order due to my bank fraud system rejecting the payment.

I explained numerous times to the agents what was happening and went back and forth with them and my bank. I even asked them to use a different payment card and they claimed they had but the order was never submitted.

Save yourself the hassle and buy American made. Canada can keep their garbage items and their bad attitudes.

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User's recommendation: Buyer Beware

karan b Ffl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tracy, California

Parts missing /bent/ scared

missing : e door bottom seal strip 99sru3801-wm

f magnetic strip 99sru3802 -wm

o magnetic strip 99sru3802 wm

m sidepanel bottom seal strip 99sru3805-wm

bent:a wall track99str3883 -wm

b pivet profile 99str3883-wm

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Anonymous
map-marker Chattanooga, Tennessee

Order a side splash for vanity

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We ordered a vanity through Costco and absolutely love it! We decided to move it to be flush with the sides of our walls and needed to order an additional side splash.

Customer service was extremely helpful and quickly got it ordered. Would recommend this company and their products!

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Shariah Mjg
map-marker Princeton, West Virginia

To order parts

We need to order parts for a frameless sliding shower door . # 150560 Sydney-SD60 please give me a call so I can order parts. Thank you.

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DONNA C Poz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Laval, Quebec

REFUSE TO SUPPLY REPLACEMENT PARTS WHEN STILL MANUFACTURING THEM

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Ove Decors - REFUSE TO SUPPLY REPLACEMENT PARTS WHEN STILL MANUFACTURING THEM
Updated by user Feb 12, 2024

Talked to customer service at Home Depot and also at OVE and were dismissed and told too bad your vanity top got damaged but we won't help you with a replacement even though we are still manufacturing and selling this specific vanity.

Original review Feb 12, 2024

This company chooses to manufacture a Doveton 60" double sink vanity top that is only 19" wide. NO OTHER COMPANY MANUFACTURES A 19" WIDE VANITY TOP.

THEY ARE CURRENTLY STILL MANUFACTURING AND SELLING THIS VANITY AND TOP. THEY WILL NOT ALLOW YOU TO PURCHASE A REPLACEMENT TOP IF YOUR VANITY TOP GETS DAMAGED. YOU MUST BUY A NEW VANITY TO THE TUNE OF $899 AFTER ALREADY PURCHASING THEIR VANITY AND TOP COMBO. IS THIS INTENTIONAL BY THEM?

THEY JUST LOST OUR REMODEL BUSINESS AND ANY RECOMMENDATIONS TO NEW HOME BUYERS AT OUR REAL ESTATE BUSINESS FOREVER. SAD WAY TO DO BUSINESS !!!

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Loss:
$899
Pros:
  • Nice clean design and good quality
Cons:
  • No replacement for odd size they chose to manufacture

Preferred solution: I want to purchase a replacement vanity top for their odd sized 60" x 19" double sink vanity. There are no other manufacturers of this odd sized vanity top anywhere!

User's recommendation: DO NOT PURCHASE VANITIES FROM THIS MANUFACTURER

Shontavia Zbt
map-marker Detroit, Michigan

Low water level in bowl makes room sticky and flushing inefficient and incomplete

The water level in the Ove Hermosa toilet bowl, not the toilet tank is low. Appears to be made that way.

I say that because when I manually slowly added more water to the bowl the level rose slightly and settle back to the normal low level as you could hear water going through the loop down the drain.

Look the bottom line is this.

My number 2s stick out above the water due to the low water level and significantly stick up the room without it being completely cover by water.

I need a resolution! The Ove toilet cost too much money for guests to my home and for me to experience this embarrassment with you Brand.

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User's recommendation: Do not buy this brand.

Saul F Tnh

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Verified Reviewer

Toilet

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They have a lot of problems they leak from the seal there are no others seal you cans add try to call te company and they dont have a resolution for this matter dont buying there are not safe it will leak

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Loss:
$3

Preferred solution: Full refund

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