Shontavia Zbt
map-marker Detroit, Michigan

Low water level in bowl makes room sticky and flushing inefficient and incomplete

The water level in the Ove Hermosa toilet bowl, not the toilet tank is low. Appears to be made that way.

I say that because when I manually slowly added more water to the bowl the level rose slightly and settle back to the normal low level as you could hear water going through the loop down the drain.

Look the bottom line is this.

My number 2s stick out above the water due to the low water level and significantly stick up the room without it being completely cover by water.

I need a resolution! The Ove toilet cost too much money for guests to my home and for me to experience this embarrassment with you Brand.

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User's recommendation: Do not buy this brand.

DONNA C Poz

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Verified Reviewer
| map-marker Laval, Quebec

REFUSE TO SUPPLY REPLACEMENT PARTS WHEN STILL MANUFACTURING THEM

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Ove Decors - REFUSE TO SUPPLY REPLACEMENT PARTS WHEN STILL MANUFACTURING THEM
Updated by user Feb 12, 2024

Talked to customer service at Home Depot and also at OVE and were dismissed and told too bad your vanity top got damaged but we won't help you with a replacement even though we are still manufacturing and selling this specific vanity.

Original review Feb 12, 2024

This company chooses to manufacture a Doveton 60" double sink vanity top that is only 19" wide. NO OTHER COMPANY MANUFACTURES A 19" WIDE VANITY TOP.

THEY ARE CURRENTLY STILL MANUFACTURING AND SELLING THIS VANITY AND TOP. THEY WILL NOT ALLOW YOU TO PURCHASE A REPLACEMENT TOP IF YOUR VANITY TOP GETS DAMAGED. YOU MUST BUY A NEW VANITY TO THE TUNE OF $899 AFTER ALREADY PURCHASING THEIR VANITY AND TOP COMBO. IS THIS INTENTIONAL BY THEM?

THEY JUST LOST OUR REMODEL BUSINESS AND ANY RECOMMENDATIONS TO NEW HOME BUYERS AT OUR REAL ESTATE BUSINESS FOREVER. SAD WAY TO DO BUSINESS !!!

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Loss:
$899
Pros:
  • Nice clean design and good quality
Cons:
  • No replacement for odd size they chose to manufacture

Preferred solution: I want to purchase a replacement vanity top for their odd sized 60" x 19" double sink vanity. There are no other manufacturers of this odd sized vanity top anywhere!

User's recommendation: DO NOT PURCHASE VANITIES FROM THIS MANUFACTURER

Saul F Tnh

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Verified Reviewer

Toilet

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They have a lot of problems they leak from the seal there are no others seal you cans add try to call te company and they dont have a resolution for this matter dont buying there are not safe it will leak

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Loss:
$3

Preferred solution: Full refund

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