New Reviewer

New website and ownership

AuctionSoftware.com have recently launched a newly developed website "Outsource.com" in August 2018. We request that all the previous reviews about the previously owned domain get deleted. Here is more about our newly launched website: Outsource.com allows you to easily outsource work and build a high quality team of the world's best freelancer's or company. Post a job to receive quotes, compare profiles and hire great freelancer or companies for your jobs. In the future, Outsource.com will have a franchise option in USA and in your local city to discuss, design, complete and support your live project. We have the top 2% of the entire pool talent and skills including web development, data analysis, social media marketing, web design, graphic design, research, app development, software programming and more.
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ID
#1341619 Review #1341619 is a subjective opinion of poster.
New Reviewer

Short Review on April 15, 2017

I need help with your changeover to remote.com please and woukd prefer to get that assistance via a human being please
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ID
#1034909 Review #1034909 is a subjective opinion of poster.

AVOID! WARNING! No Verification of Freelance Talent

Outsource Com - AVOID! WARNING! No Verification of Freelance Talent
Outsource Com - AVOID! WARNING! No Verification of Freelance Talent
I was six weeks in on a project with a "experienced" developer. My project involved the creation of a complex web app that could not vary from the supplied flow and detailed slides. Here is where it went wrong as the freelancer thought instead of following laid out direction. The freelancer thought I was going to be his debugger. Talk about not doing his job. In addition, the freelancer over proclaimed his skills. When I reached out to Vanessa at Outsource regarding the problems, I was contacted by Norma (Manager). Norma understood and agreed to the refund, but Vanessa thought she was someone. I abhor using fine French, but it happened. Then when I go to post again as I am six weeks further behind, I get my third attempt at posting denied with Vanessa stating: "At this time we are unable to approve your new job posting. We do our best to match you with a freelancer for your project and we spent a lot of time assisting you and tried to make sure you were satisfied with your freelancer." Oh boo hoo is what this company is about. This company is living in winter wonderland thinking that just because someone selects that it's going to be perfect fit. OMG, nothing is perfect. Always remember that when you don't receive what you are paying for, you contact your credit card company and dispute. Moreover, there is no dispute that Outsource is not what it claims.
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ID
#955581 Review #955581 is a subjective opinion of poster.
Reason of review
Poor customer service

Paying for nothing

Outsource claims I signed a contract in December 2015 to pay them $44.95 a month for a year for their online freelance service. (I can't imagine that I knowingly agreed to this. I suspect I thought it was a one-time fee.) After six months with plenty of bids on all kinds of writing and editing jobs, I have had no assignments, endless additional charges, false promises about clients reading my bids, and no honest response to my questions and concerns. Every consumer review I have checked is full of these complaints. Outsource.com is a scam site. I refuse to pay for it any longer. What recourse do people have to these online hoaxes?
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ID
#866182 Review #866182 is a subjective opinion of poster.
Location
Sherwood, Arkansas
Cons
  • Expensive fees
Reason of review
Not as described/ advertised
Loss
$270
New Reviewer

Outsource.com is a scam, a thief, a scammer!

Never use Outsource.com please! In the name of God!... I recently hired a freelancer to develop for me a grammar checker at Outsource.com. When the freelancer failed to meet my expectations, I sent him multiple messages that he refused to reply. I disputed the process only to end up not receiving any replies from the company. Now, I was forced to contact all the government website for help, and Ripoff Report where I have filed my report. You can check my Google docs attachment on this folder. https://drive.google.com/file/d/0B1Ro4_MKQeqpWlJmSVRxRGZ4b0U/view?usp=sharing Please, please, please in the name of God! Never use Outsource.com. There policy does not support any refunds. They use Tipalti system to acquire the funds, and the banks cannot help you because your money is held by this third party organization. Once they acquire your money, you'll never acquire it back again! You can also get more evidence from here: http://www.sitejabber.com/reviews/www.outsource.com. I am not ruining the name of that company.
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1 comment
#1045482

Yes, they paid back my money. Thanks.

They turned out to be a good service after all. It took some time to hear from them but the woman there was very kind and understanding.

ID
#696518 Review #696518 is a subjective opinion of poster.
Location
Nairobi, Nairobi
Cons
  • Did not return calls
  • Did not reply emails
Reason of review
Scam, scum, and fraud
Loss
$220
Preferred solution
Full refund
New Reviewer

Outsorce.com is a scam

I signed up with them and purchased 20 credits a month plan. The only option is to pay upfront for 6 months without any guarantee. After a few bids I realized that it is a scam. Project descriptions are unclear, too short and look way too similar to each other. Budgets are extremely low. There is no way to find out more information about the project prior to the bid in order to give it a correct estimate. I asked for a return, but they refused. They only offer 6 additional months. After I signed up I found out that my coworker had similar negative experience with them. IT IS A SCAM.
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ID
#683037 Review #683037 is a subjective opinion of poster.
Location
Jersey City, New Jersey
Cons
  • Refund policy
Reason of review
I feel cheated
Loss
$100
Preferred solution
Full refund
New Reviewer

Scam alert

I signed up for 6 months, sent out numerous quotes and received no responses. I just now noticed that they have billed me again for 6 more months without my permission. No where on the site does it say they will keep billing you every 6 months. I have asked for a refund and haven't received a response yet. I'm not even sure the clients are real. The budgets are way too low and no one even responds to questions. I wonder if anyone has reported them to the Better Business Bureau or other authorities. I will be sure to warn all my followers and groups on Facebook to stay away from Outsource.
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ID
#679789 Review #679789 is a subjective opinion of poster.
Location
Baltimore, Maryland
Cons
  • Must pay to even look at jobs
  • No refund policy
  • Expensive fees
Reason of review
Problems with payment
Loss
$200
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

A terrible catch

I've been using other sites for freelancing leads with limited success. When I approached Outsource.com, I thought I might have some luck here. A very neat site, claiming to have thousands of clients waiting for you to join. I was wrong. After paying a 6-month, no refund membership of over $100, I found that no leads were to be had. Within two weeks, I only received ONE semi-qualifying lead that did not materialize. I reached out to their support team, who told me they offered no refunds. Instead, they will give you another 6 months for free, if you have no jobs during the first paid 6 months. What does this mean? Their cashflow is so tight, that they need to stick freelancers with a non-refundable 6-month membership. Further, this shows that they cannot stand by their service stongly enough to offer any sort of refund or immediate assistance. I paid over $100 for a dud...
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ID
#658966 Review #658966 is a subjective opinion of poster.
Location
White Plains, New York
Cons
  • Not enough leads
  • Expensive fees
  • No refund policy
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Price reduction

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