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Outschool

Outschool

outschool.com
What is your customer experience with Outschool?

Outschool Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Outschool has 1.7 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Great", "Go through another platform for classes.", "not recomment", "No buy it", "Art teacher in Outschool is thief, they stolen my artwork designs and open class.".

  • Consumers are not pleased with Discounts and Special Offers and Customer service. The price level of this organization is high according to consumer reviews.

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Media from reviews

Request Outschool teacher remove art classes which stolen from my original design.
Request Outschool teacher remove art classes which stolen from my original... - Image 2
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Breanna B Tuf
map-marker Oceanside, California

Help with account

I was not able to get someone on the phone to help me resolve my issue with my account. I need to speak with someone about my account being charged twice.

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Loss:
$40
Pros:
  • Great classes for kids
Cons:
  • I cannot talk to a real person about any issues i have

Preferred solution: Full refund

Kobey Khe

Problem

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Brain injury I had that I need to talk to you immediately. This is negatively impacting my life and I like out school so I dont want to have to be making negative reviews about it. Get me online with someone immediately.

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User's recommendation: Great

Anonymous

My child no longer attend the program

He only attended one session I did not know you guys was going to keep charging me $40 I really wasnt aware of that

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Anonymous
map-marker Loveland, Colorado

*** customer service

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I paid for two weeks of classes and they've been locked. Phone number doesn't work, the help button leads right back to the home page and the email doesn't go anywhere. VERY FRUSTRATED.

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User's recommendation: Go through another platform for classes.

sean l Ejf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dissapointed withdrawal

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I registered my son for emotional intelligent class and he is excited to join class. the enrollment on 11/29 and class start on 12/4/2023 at 4:00 pm.

Since enrollment, I have not received any information by email as said, I tried to contact school several time requesting an access to log in, chat to representative twice. I still have not received any email or text regarding to class. My son and I have canceled many events in order to join class, in the last minutes, we still received none, after class has been started, I received a very first email from your school to guide us how to log in into class.

I think the school system is broken, gave us no contact number to call for help. I decided to have my son withdrew from class and of course we will not intend to participate any other available courses that you offer.

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User's recommendation: not recomment

Angelica M Ncm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I can't acces to my class

Contains 1 confidential file for company representatives

I cant get access to my sons class, hes Sad , and nobody cant help me, theres not a phone number, no way to talk to anyone, so frustrating!, your money is gone and your patient too

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Loss:
$160
Cons:
  • No one can help you

Preferred solution: Full refund

User's recommendation: No buy it

Yselle L

Pay for a class

My oldest daughter was enrolled in a class, then my youngest wanted to join. I would like to pay for the class for my youngest participating last minute.

Can I please get some guidance/help? The class has already been finalized.

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Anonymous
map-marker Nandrin, Liège Province

Change currency

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Yes the issue is remained, the currency is still euros instead of usd. You have to handle it asap !!!

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Jennifer C Ofl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Request Outschool teacher remove art classes which stolen from my original design.

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Request Outschool teacher remove art classes which stolen from my original design.
Request Outschool teacher remove art classes which stolen from my original... - Image 2

I Request Laura Hackett remove the classes, which tons of artworks in her Out school page all steal from my original designs.

View full review
Loss:
$100000

Preferred solution: Ask Outschool teacher Laura Hackett to remove all her classes. She is a thief, she stolen all my original art designs.

User's recommendation: Art teacher in Outschool is thief, they stolen my artwork designs and open class.

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