Outschool Reviews
Outschool Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Outschool has a 2.0 star rating from 3 reviews; consumers are mostly dissatisfied. Rating distribution shows 67% unfavorable. Reviews cite high price level and issues with discounts and special offers.
Key Takeaways for Future Customers
- Outschool reviews warn about limited phone support and slow chat responses.
- Expect billing and refunds friction when canceling subscriptions.
- Classes for kids receive positive mentions despite service issues.
Negative Feedback / Risk Areas
- Frequent customer complaints about inability to reach customer service by phone.
- Reports of double charges and refund delays.
- Frustration with enrollment, account access, and billing transparency.
Positive Feedback
Users praise the quality of classes for kids and specific teachers despite broader service and support problems.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Outschool has a 2.0 star rating from 3 reviews; consumers are mostly dissatisfied. Rating distribution shows 67% unfavorable. Reviews cite high price level and issues with discounts and special offers.
Key Takeaways for Future Customers
- Outschool reviews warn about limited phone support and slow chat responses.
- Expect billing and refunds friction when canceling subscriptions.
- Classes for kids receive positive mentions despite service issues.
Negative Feedback / Risk Areas
- Frequent customer complaints about inability to reach customer service by phone.
- Reports of double charges and refund delays.
- Frustration with enrollment, account access, and billing transparency.
Positive Feedback
Users praise the quality of classes for kids and specific teachers despite broader service and support problems.
Media from reviews
Sacramento, California
I want my money refunded. I have been...
- - Requests a refund after months of back-and-forth.
- - Calls the site a scam and says cancellation is hard.
- - Plans to seek legal representation.
I want my money refunded. I have been going back and forth with chat for over four months.
This site is a scam; you make it ridiculously difficult to cancel, and there isnt even an option to talk to customer service. At this point, I have decided to speak with legal representation because it isnt right that you take advantage of schooling families.
User's recommendation: Avoid at all costs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEnrollment
Nobody picked up. Im looking forward to having someone returned my call. 818-422-**** single mother of four and I have some specific questions regarding out school and Im really looking forward to hearing from you when you have a moment thank you so much
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuestions
- - My issue was not resolved and I need to speak with someone by phone.
- - It would only let me leave a message, with no option to chat.
No, my issue was not resolved. I need to talk to someone on the phone but it would only let me leave a message.
I do not have the ability to get on the chat to chat with someone. I need to speak with someone on the phone.
Preferred solution: To speak with someone on the phone.
Oceanside, California
Help with account
I was not able to get someone on the phone to help me resolve my issue with my account. I need to speak with someone about my account being charged twice.
- Great classes for kids
- I cannot talk to a real person about any issues i have
Preferred solution: Full refund
Problem
- - Urgently need to talk about a brain injury affecting my life.
- - I want someone online now and I prefer not to post negative reviews about the school.
Brain injury I had that I need to talk to you immediately. This is negatively impacting my life and I like out school so I dont want to have to be making negative reviews about it. Get me online with someone immediately.
User's recommendation: Great
My child no longer attend the program
He only attended one session I did not know you guys was going to keep charging me $40 I really wasnt aware of that
Loveland, Colorado
*** customer service
I paid for two weeks of classes and they've been locked. Phone number doesn't work, the help button leads right back to the home page and the email doesn't go anywhere. VERY FRUSTRATED.
User's recommendation: Go through another platform for classes.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDissapointed withdrawal
- - Enrollment on 11/29 for a class starting 12/4/2023 at 4:00 pm.
- - No login info received; several contact attempts failed; we withdrew from the class.
I registered my son for emotional intelligent class and he is excited to join class. the enrollment on 11/29 and class start on 12/4/2023 at 4:00 pm.
Since enrollment, I have not received any information by email as said, I tried to contact school several time requesting an access to log in, chat to representative twice. I still have not received any email or text regarding to class. My son and I have canceled many events in order to join class, in the last minutes, we still received none, after class has been started, I received a very first email from your school to guide us how to log in into class.
I think the school system is broken, gave us no contact number to call for help. I decided to have my son withdrew from class and of course we will not intend to participate any other available courses that you offer.
User's recommendation: not recomment
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI can't acces to my class
I cant get access to my sons class, hes 
, and nobody cant help me, theres not a phone number, no way to talk to anyone, so frustrating!, your money is gone and your patient too
- No one can help you
Preferred solution: Full refund
User's recommendation: No buy it
Pay for a class
- - Oldest daughter was enrolled in a class; youngest wants to join.
- - Guidance on paying for late participation after the class is finalized.
My oldest daughter was enrolled in a class, then my youngest wanted to join. I would like to pay for the class for my youngest participating last minute.
Can I please get some guidance/help? The class has already been finalized.
Nandrin, Liège Province
Change currency
Yes the issue is remained, the currency is still euros instead of usd. You have to handle it asap !!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRequest Outschool teacher remove art classes which stolen from my original design.
I Request Laura Hackett remove the classes, which tons of artworks in her Out school page all steal from my original designs.
Preferred solution: Ask Outschool teacher Laura Hackett to remove all her classes. She is a thief, she stolen all my original art designs.
User's recommendation: Art teacher in Outschool is thief, they stolen my artwork designs and open class.
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