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OutfitR

OutfitR Reviews

outfitrer.com
What is your customer experience with OutfitR?

OutfitR Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

OutfitR has a 1.0 star rating from 1 review and consumers are mostly dissatisfied. Recent recommendations warn: "Don't buy this." "DO NOT DO BUSINESS WITH THESE CROOKS!"

Key Takeaways for Future Customers

  • OutfitR reviews flag repeated no response from customer service after multiple emails.
  • Buyers report product failure over time with broken metal welds on bike racks.
  • Card was debited without delivery or tracking information, raising billing concerns.

Negative Feedback / Risk Areas

  • No customer service response to support requests.
  • Product quality issues: bike racks falling apart and welds breaking.
  • No delivery tracking after payment and allegations of nefarious behavior.

Positive Feedback

No positive feedback reported in the reviews.

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Anonymous
map-marker New York, New York

No Customer Servuce Response. Bike Racks garbage

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Ive had a bike rack that I purchased a year ago. The rack is falling apart & metal welds are breaking off. Emailed them 8 times in the last 4 months for new parts to be sent and no response.

User's recommendation: Don’t buy this.

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Alan W Hij

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Carpentersville, Illinois

No delivery

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AI Highlights
  • - The order for an e-bike rack was placed on June 2, 2026, and the card was debited.
  • - No product, no tracking, no support response, and no phone number.

Placed an order for an e-bike rack on June 2, 2026, and my credit card was debited. I still have not received the product, nor was I given a tracking number.

Sent several emails to customer support with no response. No phone number is given. This is a nefarious company, to put it kindly.

Please alert others not to do business. I am contacting officials to shut this business down.

Loss:
$227
Cons:
  • Thieves

Preferred solution: Full refund

User's recommendation: DO NOT DO BUSINESS WITH THESE CROOKS!

View full review
1 comment
Ruchama Atb

Hi Alan, We're truly sorry to hear about your experience — this is absolutely not the standard we hold ourselves to, and we take your concern very seriously. We'd like to look into your order immediately and make this right.

Could you please share your order number so we can locate your account and provide you with a resolution as soon as possible?

We appreciate your patience and look forward to resolving this for you promptly. OutfitR Customer Service Team

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