This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Return for exchange of merchandise, not refund

Outerknown - Return for exchange of merchandise, not refund
Good morning, I purchased a womens blanket shirt (my favorite shirt ever) and a womens Sydney boyfriend shirt for my daughter-in-law (which she wants to exchange for a marine striped womens sojourn tee xs). My problem is that I no longer have the return label or...
View full review
ID
#4280445 Review #4280445 is a subjective opinion of poster.
Pros
  • Excellent quality of merchandise
Cons
  • Inability to contact customer seect
Preferred solution
Return shirt for a different product

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Looking for an ordered item that isnt accounted for

There is no way of reaching a representative by phone. I sent two emails and received no answer. I ordered a product on December 5th and on December 19th i still haven't received a shipping notice. I am very disappointed and now need to scramble to find a replacement in time for the holidays

User's recommendation: Beware!

View full review
ID
#4230062 Review #4230062 is a subjective opinion of poster.
Preferred solution
Full refund