Skip to content
Outdoor Voices

Outdoor Voices

www.outdoorvoices.com
What is your customer experience with Outdoor Voices?

Outdoor Voices Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Outdoor Voices has 2.1 star rating based on 3 customer reviews. Consumers are mostly dissatisfied. Pros include high quality products and product diversity. Cons note almost no customer support and a high price level.

Key Takeaways for Future Customers

  • Outdoor Voices reviews praise product quality but note price sensitivity.
  • Expect customer complaints around billing and changing credit card info online.
  • Check exchange, refund and cancellation policy before purchase.

Negative Feedback / Risk Areas

  • Almost no customer service; slow or no responses to inquiries.
  • Difficulty updating payment details on site can delay orders.
  • Instances of product failure (straps ripping) reported.

Positive Feedback

Reviewers value high quality goods and diversity of products despite price and service issues.

View full overview ›

Media from reviews

Outdoor Voices - Hello. I received a gift for Easter I...
Outdoor Voices - Hello. I received a gift for Easter I... - Image 2
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Catie H Dlu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Detroit, Michigan

Hello. I received a gift for Easter I...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Gifted for Easter; wore it; washed it.
  • Straps split; item is unwearable.
  • No gift receipt; seeks replacement or compensation for $100+.
Outdoor Voices - Hello. I received a gift for Easter I...
Outdoor Voices - Hello. I received a gift for Easter I... - Image 2

Hello. I received a gift for Easter I wore it Easter when I received and then proceeded to wash it last night.

My straps fell apart completely and the item is now unwearable. I was not given a gift receipt by my family member nor do they have one but even at that its completely unacceptable something over 100$ can rip so easily Id like a new one or to be compensated as so.

User's recommendation: Don’t buy this line of athletic dress? Not sure what to recommend

View full review
Jennifer P Mih

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Birthday discount question

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Customer has a December birthday and receives a birthday perk.
  • The birthday discount makes the OVU discount ineligible, and they want to use both together.

Hello Outdoor Voices,

I am feeling pretty frustrated and hope you can help. I have a December birthday, which isn't ideal, but the birthday perk I received through Outdoor Voices was exciting.

However, when I try to use my birthday discount as a university student, I am no longer eligible for the OVU discount. So, basically in order to use the birthday discount I actually end up paying MORE for the items I am purchasing than I if I just used my OVU discount. Is there any way you can please help me to use both my birthday discount AND the OVU discount in combination? This would make such a huge difference.

Otherwise, I won't be able to use the birthday perk at all.

Please help! Thank you!

Loss:
$10
Pros:
  • High quality of products
Cons:
  • Almost no customer support or help available

Preferred solution: Price reduction

View full review
Elaine T Xxd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Change credit card number in order that was placed today

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • I canceled a compromised card and ordered today with the old card; no option to update it.
  • Please call to confirm the order was received.

I had to cancel my credit card that was compromised. I placed an order today and its with my old credit card.

No place to change the number through website!!! Please call me so I can make sure I receive my order that was placed today!!!

Preferred solution: Did to change my credit card info

User's recommendation: Have a place where I can change my credit card info!

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article