AWFUL - DO NOT ORDER - THEY SHIP OUT WEEKS LATER

Ordered from them and had to call a week later - it hadn't even been sent to the manufacturer and they are just a middle man. 2-day air is a joke ... more like 2-3 week air. When I called they couldn't even tell me when the PO to the company had been placed. Now we have an angry customer and no ship date to even give him... Awesome. Save your $$ go direct or with someone else. Not worth the hassle... seriously. This was one of the worst experiences ever with a sign company - they should be ashamed of themselves. Save your money and go elsewhere. Not worth it.
View full review
ID
#1073384 Review #1073384 is a subjective opinion of poster.
Service
Outdoor Signs America Shipping Service
Reason of review
Not as described/ advertised
New Reviewer

Do not buy from this company

On June 29, 2016, I ordered three items from Outdoor Signs America. It was over a week before anything even shipped, and all three items were promised on a Thursday. One item arrived on that day, one the next, and the third has yet to be seen. It is impossible to contact anyone by phone--you will get an answer via email, but it won't be helpful. Not only is service abysmal, but as the other reviewer stated, the products are extremely shoddy. I chose not to return any of the items, as I would have had to pay shipping as well as been charged a "restocking" fee, but I will never buy from this business again, and hope other shoppers spend the time looking for reviews and take heed.
View full review
ID
#884973 Review #884973 is a subjective opinion of poster.
Location
Carrickfergus, Northern Ireland
Service
Outdoor Signs America Customer Care
Cons
  • Quality
  • Service
Reason of review
multiple issues--poor customer service, poor quality
Loss
$500
Preferred solution
Let the company propose a solution
New Reviewer

OUTDOOR SIGNS AMERICA-JUNK JUNK JUNK!!!

JUNK JUNK JUNK!!! Our company bought an outdoor lighted arrow sign from this company. When we received it, we couldnt believe what a piece of junk it was. The guys tore it apart & its made of mostly plastic with some aluminum. They are going to rebuild it with steel so it wont blow away in the wind!!! This is just sad sad sad that a company with the word America & made in America, would sell something like this!! DO NOT BUY ANYTHING FROM OUTDOOR SIGNS AMERICA unless you have the need to rebuild it!! JUNK! JUNK! JUNK! JUNK! JUNK! JUNK!
View full review
1 comment
#576093

My mom bought a outdoor non lighted sign from them for our community center. When we took it out of the box, it had unfinished work all over it.

It was nothing but plastic & staples which was not put together tightly & the staples were not all the way through the plastic. It was terrible workmanship. IT obviously had not been inspected by anyone before it was shipped out. Because it was so big & could not be sent back, we simply asked them to reimburse us for the time & screws it would take to fix it ourselves.

Fair enough. We asked for a $50.00 credit on my mom's credit card. They agreed. We waited for the usual 2 billing cycles & never got the credit for it.

I have emailed them twice & called to no avail. They will not answer any correspondence! Do not buy from these people.

Never again & I will pass the word around on the internet. I am in the process of reporting them to the BBB in their area.

ID
#357471 Review #357471 is a subjective opinion of poster.
Location
Springfield, Missouri
Loss
$800

About

Outdoor Signs America Return Policy
JavaScript seems to be disabled in The User's browser. The Client of Outdoor Signs America must have JavaScript enabled in The Customer's browser to utilize the functionality of this website. At Outdoor Signs America, Website strive to meet all of Outdoor Signs America's' customer's expectations. In the event that The User of company services are not completely satisfied with The Client's order, please contact a Customer Service Representative as soon as possible. www.outdoorsignsamerica.com hope that one of Company's representatives will be able to assist in addressing whatever issue there may be. Items may be returned within 30 days of purchase in full unopened packaging. Please be aware that the original shipping amount is non-refundable on all returned orders. Please note that there are no returns for Gemini-brand Non-Flexible Sign Letters or other Gemini accessories. For over 50 years, Outdoor Signs America's' signs have served businesses, churches, schools, municipal organizations and military installations across the country and around the world.
To read more: https://www.outdoorsignsamerica.com/return-policy/
Outdoor Signs America Delivery Policy
To read more: https://www.outdoorsignsamerica.com/shipping-and-freight/
Outdoor Signs America Privacy Policy
JavaScript seems to be disabled in The Customer's browser. The User of Website must have JavaScript enabled in The Customer's browser to utilize the functionality of this website. Outdoor Signs America wants The User to have a positive experience at this website. Website want The User of company services to know that The Company respect the privacy and security of Company's users. Company's goal is to provide The Customer with an experience that delivers the information and resources that are helpful to The User of Website In order to achieve this goal, www.outdoorsignsamerica.com collect information from The Client www.outdoorsignsamerica.com discuss Company's information collection practices below. This Privacy Policy sets forth the privacy practices in effect at the Outdoor Signs America website. If The Customer do not agree to these terms, please do not access the website. Outdoor Signs America respect The User's privacy and are committed to protecting it through Outdoor Signs America's' compliance with this policy.
To read more: https://www.outdoorsignsamerica.com/privacy-policy/
Top Outdoor Signs America Services

Customer Care, Shipping Service

Outdoor Signs America Pros and Cons

Cons: Quality

Summary

Outdoor Signs America specializes in manufacturing and sales of outdoor signs and letters. The company headquarters is based in Clanton, Alabama, USA. It offers the following products: window LED signs, outdoor light box signs, building letters, parking signs, and indoor signs. Customers can also order sidewalk sign parts and OSA sign parts accessories. The company works with custom and bulk orders. Outdoor Signs America ships their products worldwide. The company accepts returns within 30 calendar days of the purchase date. Restocking fees can be applied. Available payment options are Visa, MasterCard, American Express, and Discover. Order status can be tracked on the company website.

Outdoor Signs America reviews and complaints

Outdoor Signs America is ranked 31 out of 653 in Advertising category

Edit Description

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article