AWFUL - DO NOT ORDER - THEY SHIP OUT WEEKS LATER
Ordered from them and had to call a week later - it hadn't even been sent to the manufacturer and they are just a middle man. 2-day air is a joke ... more like 2-3 week air. When I called they couldn't even tell me when the PO to the company had been placed. Now we have an angry customer and no ship date to even give him... Awesome. Save your $$ go direct or with someone else. Not worth the hassle... seriously. This was one of the worst experiences ever with a sign company - they should be ashamed of themselves. Save your money and go elsewhere. Not worth it.
Outdoor Signs America Shipping Service
Reason of review
Not as described/ advertised
Do not buy from this company
On June 29, 2016, I ordered three items from Outdoor Signs America. It was over a week before anything even shipped, and all three items were promised on a Thursday. One item arrived on that day, one the next, and the third has yet to be seen. It is impossible to contact anyone by phone--you will get an answer via email, but it won't be helpful. Not only is service abysmal, but as the other reviewer stated, the products are extremely shoddy. I chose not to return any of the items, as I would have had to pay shipping as well as been charged a "restocking" fee, but I will never buy from this business again, and hope other shoppers spend the time looking for reviews and take heed.
Carrickfergus, Northern Ireland
Outdoor Signs America Customer Care
Reason of review
multiple issues--poor customer service, poor quality
Let the company propose a solution
OUTDOOR SIGNS AMERICA-JUNK JUNK JUNK!!!
JUNK JUNK JUNK!!! Our company bought an outdoor lighted arrow sign from this company. When we received it, we couldnt believe what a piece of junk it was. The guys tore it apart & its made of mostly plastic with some aluminum. They are going to rebuild it with steel so it wont blow away in the wind!!! This is just sad sad sad that a company with the word America & made in America, would sell something like this!! DO NOT BUY ANYTHING FROM OUTDOOR SIGNS AMERICA unless you have the need to rebuild it!! JUNK! JUNK! JUNK! JUNK! JUNK! JUNK!
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