Lisa K Fgt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Edgewood, Maryland

Required response

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
EdI am letting you know that the text from the day we bought the car with them not wanting to come here will be handed over to the fcc, ecoa, the loan company y'all used for Jason and the numbers times y'all ran it without approval even after being asked to stop. I haveclear proof of disremination. I was told multiple times a website was going to be sent for me to go t which was not. I have the phone records and text showing that I was suppose to be o the loan and they decided not to come here. I have the text and emails sent about this matter. I have the phone records showing multiple attempts to fix this. I have the 2 complaints through jeep. When I came in yesterday is was to look at the Northstar which I called about 2 times and have recording of me leaving the voicemails and phone records showing no return call when I was told my tag did not matter which in my eyes means my life does not matter than yes I screamed and yelled at I had the right to express my frustration with your dealership. I will defend my freedom of speech at all cost All I am asking is that you fix my tag or pay off the loan so we can transfer it in my name. The handicap tag I have expired and don't think due to the discrimination on your dealerships part that I should be required to suffer. Y'all did not know I had that so when you failed to do that it was y'all intention to leave me without a way to get around. If this is incorrect then please correct the matter within 30 days. I have been patient about this for 5 months and at this point we need to have resolution.
View full review
  • Discriminates again disabled

Preferred solution: Full refund

User's recommendation: If you are disabled beware

1 comment

The dealership has nothing to do with your handicap tag if it expired. That is all on you to take care of. And yes, unfortunately freedom of speech allows you to act like an animal, but no one is obligated to help you with anything.

Kaedynce Vqh
map-marker Bowie, Maryland

The worst experience

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ten year salesman and his manager didn't know how to order a 2023 **** Scat Pack Challenger with rear seat delete option that costs $1.00. The 1320 Challenger Scat pack is a factory built Drag Race car that is widely known, except for Ourisman personnel at Bowie dealership. I showed the salesman how to order the car, yet he insisted "we don't sell cars without a rear seat." His manager said the same thing to me; he said we will not sell you a car without a rear seat...go elsewhere. These employees are dumber than dirt. Both long term employees didn't know their trade. Stay away, this company could care less about customer service, knowledge of options for cars, very discourteous, treated me like I was a dumb person.
View full review
  • Worst customer service and worst knowledge of cars they sell

Preferred solution: Nothing

User's recommendation: Go to Koons Dodge. Very professional, very courteous, know their cars with all options, a real pleasure to meet people who know the cars they sell.

Shane H Krv

Bought a vehicle with uconnect Issues dealer will not take care of it

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I bought Chrysler Pacifica touring I have an issues with uconnect Took it into the shop then was told the vehicle is a unconnected vehicle
View full review

Preferred solution: I want the vehicle with uconnect

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article