Ouku

Hello sir,

I sent you back my order number :241127****087812 on 20/12/2024 and it has been received on the 23/12/2024 by the signature RS. Here is the tracking number :KD66147****GB from 1-3 South John Street Liverpool Merseyside L1 8BN to Dun Huang-RSL Return Newcomen Way UnitA Caxton court COLCHESTER CO4 9TG.Because it was the seize (XL) and Im seize (S) so an exchange or a refund as soon as possible.

Yours sincerly Gilles Zoko

No contact or refund

Numerous generated auto emails nothing more

Unable to contact

Authorities should look into this company

I have no idea how I even thought they were legitimate

Knock off tie, even worse customer service. Fake all the way through! I'm going to report them for this!

My name is John Williams l purchase a Order of this company on May 10,2025 in the amount of $143.54 and to this date l have not receive my 9rder under the # 2505****lll53506 and tracking # HUA00136**** YQ and would like the refund of my $143.54

First of all, there is no free customer service phone number. Second, the presentation of the item does not have enough information.

In the picture, it looks like it's sparkling and made of scaly disks. The material is terrible, not breathable, like a condom. There are no easy return instructions.

The company is cheap and tricky to buy from. Please help me return this item.

I receive a message that their was a attempt too deliver this package witch is not the case, my front door is open all day, and I dont know which company is delivering this package

We want to know when our order will arrive. We want to know when our order will arrive. We want to know when our order will arrive.

It doesnt look like whats on the picture, aside that . Its too small, the burst is small, waist is small, hips is too small.

I have to return it and get my refund please.

If you can send me address to return it now. I just received it this morning

Please cancel my order and refund my money. If you do not do so within 24 hours, I will report the transaction as fraudulent to my bank and the authorities.

Your website claimed my order would ship within 24 hours and arrive within 3-4 days. You have provided no transparency in this process and no way of contacting your company to request a refund. After researching you, I have found many complaints about your business practices and the very poor quality of your products.

Repeat, I do not want my order. Cancel it immediately and provide me with a refund.

Fantastic service and fantastic website.

Thank you so, so much for the great website and the great, great service.

I am really very happy and glad I found your website so I can often buy things on Ouku.

It's a blessing to found your website.

Thank you so much for everything.

Many, kind, warm-hearted regards,

Ilse

Nice day today, another order for a seat cover came by mistake, but I wanted a sofa bed and nobody even let me know about the package and they left it by the door where it was opened. Please. And I'll return the return resolution

Got email my order was shipped November 29. I have yet to see my order in my mailbox.

Need it for family Christmas this Saturday, December 14.

Could not successfully track the package online.

My order number is 241125****087414.

My phone number is (816) 589-****. My email is kevinsbucks@***.com Please email or call and let me know when my order is coming.

Thanks

Kevin

I bought a shirt and paid through PayPal. My bank statement shows the money was withdrawn, yet I received no email from you or an order number.

However, the money was taken out. I want this resolved, or I want my money back.

Hello,

I have order this but never received my delivery. Apparently it been shipped back. But I never received my refund for this.

Order nummer is 241112****078958

Could you please get this refund.

Greetings,

Fiona

I want my 1st order shipped to multiple addresses. I to each of my three sons.

The company refused to take my request and referred me to a phone rep. Which I never connected with because I would hv had to pay a considerable amount not only for the initial call but it tried to con me into a monthly fee of 47.00 to continue the call.