Joy S Vie

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Help they don’t help

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Ive emailed them and emailed them and they have never once responded to my email. I purchased clothes and the app froze and was unable to continue.

Money was taken and no clothes ever received. The phone # no one ever answers.

So very frustrating! So nice of them to take my money and not send me anything

View full review
Loss:
$76

Preferred solution: Full refund

User's recommendation: Don’t buy anything

Susan B Yzt

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Didn’t receive order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ouku - Didn’t receive order
Ouku - Didn’t receive order - Image 2
Ouku - Didn’t receive order - Image 3

Never received order 1099**** where is it I was charged but never received

4700 NW 118st

Oklahoma City, Oklahoma 73162

Susan Best

susiebinok@***.com

View full review
Loss:
$85

Preferred solution: Deliver product or service ordered

mehmet b Asd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Istanbul, Istanbul

Shopping ouku is throwing your money in rubbish

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

i bought a pair panths from ouku and they supoosed to be full length buggy panths. But the product i have received was not even a three quarter length.

They were just rubbish. Plus they charged the custom tax on delivery which was an extra cost for me. It doesnt say about custom tax while shopping!!

In Amazon it exactly says how much you will be paying for the custom and you pay it in advance and no surprise. Ouku is completely "DODGY"

View full review

User's recommendation: Shop with Amazon not with DODGY OUKU

Renee O Cyd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sedona, Arizona

Unacceptable 2 month delivery timeframe

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

When confronted with an unacceptable arrival timeframe, magically all the sudden it was rectified and shipped out, set to arrive in a much better timeframe. It is however a shame that they have to have a complaint filed in order to provide acceptable service. 2 months delivery timeframe will always be unacceptable.

View full review

User's recommendation: Do not accept unacceptable delivery timeframes. Write a review of the company if so. I do not yet know about the quality of the merchandise because it hasn't arrived yet. Purchase was made on January 20th and it is now January 31st, still waiting on it to arrive although they claim it has been shipped and agreed to have it to me by February 10th. 21 days is a fairly long time to wait especially if you are purchasing clothing for a particular date. Amazon would be a better option.

Anonymous
map-marker Wilmington, Delaware

Delivery

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They explained why the order was delayed but wont order from them again because of the time frame of delivery

View full review

User's recommendation: Delivery time is a n issue

Cathy J Vnm
map-marker Canby, Oregon

Did not receive my package. I put in a order December the 21st

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

A place to order December the 21st and I have not received it. If I could help it I don't want to refile.

I want the package. My order number 23 12 -03-**-**9 -315-73

View full review

User's recommendation: I don't know yet

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article