Otter ai
Otter ai Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative: consumers report high price levels, billing errors, and poor customer service; recent recommendations include "RUN! DO NOT USE!" and warnings to dispute charges.
Key Takeaways for Future Customers
- Check Otter ai reviews for recurring billing and customer service issues before subscribing.
- Monitor charges closely and be prepared to contact your card issuer if subscription billing appears incorrect.
- Expect limited direct support for refunds or account problems.
Negative Feedback / Risk Areas
- Repeated double billing and fraudulent billing reports.
- Unresponsive customer service and difficulty obtaining refunds.
- Privacy or account activity concerns after meeting summaries were sent without consent.
Positive Feedback
None provided in the available reviews; feedback focuses on complaints about subscriptions, billing, and support.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative: consumers report high price levels, billing errors, and poor customer service; recent recommendations include "RUN! DO NOT USE!" and warnings to dispute charges.
Key Takeaways for Future Customers
- Check Otter ai reviews for recurring billing and customer service issues before subscribing.
- Monitor charges closely and be prepared to contact your card issuer if subscription billing appears incorrect.
- Expect limited direct support for refunds or account problems.
Negative Feedback / Risk Areas
- Repeated double billing and fraudulent billing reports.
- Unresponsive customer service and difficulty obtaining refunds.
- Privacy or account activity concerns after meeting summaries were sent without consent.
Positive Feedback
None provided in the available reviews; feedback focuses on complaints about subscriptions, billing, and support.
Turn one complaint into a collective action
Canton, Georgia
Otter AI Hacked my Email
- - Missed meeting; OtterAI notes were shared; user says they were hacked.
- - An email in my name, sent to the group, summarizing the meeting.
I'm a GenX Pilates instructor. I don't use AI, I don't know how to use AI.
My studio had a teem meeting yesterday that I missed due to my sons birthday celebrations. I received 2 texts, one from an instructor, one from a lead instructor (boss) about the notes I had taken of the meeting using OtterAI, and SENT TO THE ENTIRE STAFF! One boss sent me a screen shot of the email that OTTER AI apparently attended the meeting I missed, summarized the meeting, THEN WROTE AN EMAIL IN MY NAME... signed by me and all...
Then SENT IT IN MY NAME USING MY EMAIL to the whole group!!!
IVE BEEN HACKED BY OTTER! STOP IT NOOOOOW!!RUN
User's recommendation: RUN! DO NOT USE!
Brunswick, Maine
Fraudulent billing
- - Otter.ai double-billed me, twice for the same software.
- - This year they billed $200 after notice of $100.
- - They have not responded to my inquiry.
Otter.ai has just double-billed me, for a second time. Last year they billed me on two separate occasions for the same software.
This year, after an advance email indicating that I would be billed $100 for the year, they billed me $200. They have not responded to my inquiry
User's recommendation: Be prepared to dispute Otter.ai charges
Peachtree Corners, Georgia
Obtuse and unresponsive to customer needs
- - Otter AI has no customer support.
- - They want a refund for a subscription they won't use.
- - They are in a back-and-forth with a bot.
Otter AI has zero customer support. I have retired from work because I'd a serious illness.
I no longer want Otter ai and I didn't want to re-up my subscription. I just want a refund for a subscription I didn't want and won't use.
Instead, I'm stuck in a Kafka-esque back and forth with a bot. Im reporting them to my credit card company so they cant keep leeching.
User's recommendation: Do NOT subscribe to OtterAi.
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