Other World Computing
Other World Computing Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Other World Computing has a 4.4 star rating from 1 review and overall sentiment is cautiously positive, with customers valuing product selection and low prices.
Key Takeaways for Future Customers
- Expect good product variety and value when reading Other World Computing reviews.
- Be prepared for slow shipping and check return and refund terms before purchase.
Negative Feedback / Risk Areas
- Repeated complaints about terrible delivery times and a strict return policy affecting refunds.
- Customer service interactions can be frustrating; Other World Computing customer complaints often mention refunds and exchange denials.
Positive Feedback
Reviewers praise the website, diversity of products, and generally low price level.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Other World Computing has a 4.4 star rating from 1 review and overall sentiment is cautiously positive, with customers valuing product selection and low prices.
Key Takeaways for Future Customers
- Expect good product variety and value when reading Other World Computing reviews.
- Be prepared for slow shipping and check return and refund terms before purchase.
Negative Feedback / Risk Areas
- Repeated complaints about terrible delivery times and a strict return policy affecting refunds.
- Customer service interactions can be frustrating; Other World Computing customer complaints often mention refunds and exchange denials.
Positive Feedback
Reviewers praise the website, diversity of products, and generally low price level.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Woodstock, Illinois
Terrible return policy
- - OWC customer for 25+ years received the wrong May 28 order on June 20.
- - The customer asked for a $10 refund; Roseanne refused citing policy.
I have just had the worst customer service experience ever. I have been an OWC customer for more than 25 years!
On June 20, I received a product ordered on May 28 (online reference L675****-Q1206). It turned out to be the wrong product. I asked for a refund for $10. Instead of apologizing for the horrendously long delivery time, 'Roseanne' (probably not her real name) said she would not return my $10 because it was against OWC policy - even though she agreed that I have had the product only since June 20.
This is beyond stupid to refuse someone who has been a loyal customer and who has endured a shipping delay from May 28 to June 20. Is OWC really that stupid?
Do they really want to lose me over $10? I look forward to hearing from someone with some common sense!
- Great product selection and good value
- Terribe delivery times and rerturn policy
Preferred solution: Apology
User's recommendation: Beware of this company !!
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