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Other World Computing

Other World Computing

www.owc.com
What is your customer experience with Other World Computing?

Other World Computing Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Other World Computing has 4.4 star rating based on 1 customer review. Consumers are mostly satisfied.

  • Rating Distribution
  • Pros: Great product selection and good value.
    Cons: Terribe delivery times and rerturn policy.

  • Recent recommendations regarding this business are as follows: "Beware of this company !".

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Bernard M Dcv

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Verified Reviewer
| map-marker Woodstock, Illinois

Terrible return policy

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have just had the worst customer service experience ever. I have been an OWC customer for more than 25 years!

On June 20, I received a product ordered on May 28 (online reference L675****-Q1206). It turned out to be the wrong product. I asked for a refund for $10. Instead of apologizing for the horrendously long delivery time, 'Roseanne' (probably not her real name) said she would not return my $10 because it was against OWC policy - even though she agreed that I have had the product only since June 20.

This is beyond stupid to refuse someone who has been a loyal customer and who has endured a shipping delay from May 28 to June 20. Is OWC really that stupid?

Do they really want to lose me over $10? I look forward to hearing from someone with some common sense!

View full review
Pros:
  • Great product selection and good value
Cons:
  • Terribe delivery times and rerturn policy

Preferred solution: Apology

User's recommendation: Beware of this company !!

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