OTG Custom Concrete
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Richmond, Virginia
Review about Driveway Repair Service
We hired them to complete a driveway/patio job. He didn't show up to first quote ( should have ran at that point) but proceeded to hire after quote received.
I called 3 times to book and the lady always stated she would call back and never did. I'm frustrated because we were eager to have this done and could have been using these past 2 months to book with a more reliable company.
Negligent
This concrete company was contracted by a home builder who was finishing up the construction in my neighborhood. When they were putting in the sidewalks, they splashed concrete all over my BMW.
When I called them they blamed it on a ready mix company who works for them. You are responsible for everyone who works for you, but they refused to accept that it was their fault. I wouldn't contract this company for work.
I work in the construction industry and dishonest companies like these have no place in it. They are sloppy, and their disregard for other people's property is disgusting.
Mount Laurel, New Jersey
OTG custom concrete did a job installing a garage floor for me.
The Problems I had with OTG custom concrete: They put me off first then the openings for the garage door where made the wrong size. The poured the floor at the wrong grade with reguards to the footings.
The floor was finished poorly. They didn't pour a zix inch apron and put reenfourceing wire in the apron as per the aprove drawing spec's causeing the apron to crack in several places. They haven't fixed any of these issues.
I have called them and called them to try and resolve these issues but the keep ingoreing me. I do not recomend doing buisness with OTG custom concrete they will screww you....
Out of the millions of sqaure feet of concrete poured and the thousands of jobs completed by otg since 1992, there are only three complaints. Sounds like to me the odds are very good with this company to have a well completed job.
Keep in mind all 3 of these people have decided to stay anonymous.
This company works pay upon completion, if you were that upset over a job.. why would you pay for it?
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I, AM SURE THAT NO ONE FROM OTG WAS DRIVING OR WASHING DOWN THE MIXER ON THE JOBSITE. THEY DO NOT OWN THE MIXER THEY MERELY BUY CONCRETE FROM THE READY MIX COMPANY.
THE READY MIX COMPANY WOULD HAVE BEEN YOUR CONTACT TO RESOLVE YOU PROBLEM AND I AM SURE THE CO.
WOULD HAVE BEEN WILLING TO GIVE YOU THE READY MIX CO CONTACT INFO. MEANWHILE ALL NEW SUBDIVISION HAVE DESIGNATED WASH DOWN AREAS FOR THESE TRUCKS WHY WERE YOU PARKED NEAR IT AND NOT IN YOUR DRIVEWAY?
And the reason you did not move your BMW while work was being done was why?