Manufacturer: Osterman Propane Category: Gas Supply Clear all filters (6 of 6 reviews match)
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If you wouldn't mind what company did you go with?I have run out of propane 4 times in 3 years!! Because I only use propane for hot water I have been paying over $5.00 a gallon. To make it even better, I was on monthly plan. I paid $126 a month first year, then $86 a month for the second year. I called them and they told me I was not on the plan anymore! I asked, then why has my payment been the same every month? The lame excuse was because I...
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Osterman Ombudsman

Osterman Ombudsman Ms. Benoit, you raise a number of issues. While not excuses, there are reasons several of these issues occurred. While we feel they have been resolved, obviously you are still...

50 per gallon for propane. Unknown to me as it did not show up on my bill was rent for their tank. Also they replaced my large 100 gallon tank with a 30 gallon . I figured out what they were up to ... they were coming every 4 weeks so I was seeing a smaller bill ... $125.00 average rather than the $400.00 ones I was seeing, to make hot water, cook and dry cloths for 2 people. Then they have the audacity to send me a letter requesting that I get...
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First, Osterman Gas residential propane prices are significantly higher than the average of their competitors in this area. Second, I was on automatic delivery with Osterman Propane. In spite of this, at least once every heating season, for at least five heating seasons, Osterman Propane allowed the tanks to run dry. During one of these heating seasons, Osterman Propane allowed the tanks to run dry twice in the same heating season. Osterman...
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Osterman Ombudsman

Osterman Ombudsman This is a very important issue which we take seriously. Automatic customers should not have to worry about running out of gas. When these run outs happened, we presume you cal...

Considering using Osterman Propane? WALK AWAY!!! If you are considering Osterman Propane to heat your house, walk away and find someone else! If they are going to treat you as a customer as they have been treating me they will: • Lie to you • Take advantage of you • Damage your property I ended up as a customer with this company when I bought a new house in 2012. I was told there was a 500 gallon tank underground, and naïve as I was I assumed I...
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Left with NO heat in NE coldest days AND access to gas will be locked by company Have been a customer since 2004.Fill 300 tank 3 times last year. They forgot to fill tank last year. We were left without heat on coldest days in NE for 4 days. NOW - they insist that we sign a contract to pay them 2.5 times the going rate. We have not. They came yesterday to lock our tank so we cannot have hear. I wasn't sure who owned tank and there was no...
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We have a tank for a gas fireplace. I just let the guy who came out to shut off my gas shut it off. Apparently if you don't use enough gas you get charged $85!!!!! In addition to that they wanted a $70 fee for the tech to come out and shut off the gas. It took him less than 5 minutes to shut off the gas. I get that he had to drive here and the vehicle needs gas and maintenance but $70. After reading other reviews I see I am not the only one...
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