Prithiv C

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 Verified Reviewer | map-marker Ottawa, Ontario
#5084587 
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Poor service

Original review Sep 10, 2023
The staff working in the kitchen are discourteous. I visited the store, there was a huge lineup. I waited for my turn to order. But I noticed that staff had their friends come to the store to order food. They didn't stand in line; they ordered it directly with the help of their friends and paid for it. When I inquired about this incident, staff members told me I could complain to the office. This is not the way to do business. Customers standing in line for 15-20 minutes are not fools. I visited your store at 347 Dalhousie Street, Ottawa on the 9th of September 2023
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Pros:
  • Food is good
Cons:
  • Poor customer service

Preferred solution: Apology

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Prithiv C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Ottawa, Ontario
#5084581 
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Poor service

The staff working in the kitchen are discourteous. I visited the store there was a huge lineup. I waited for my turn to order. But I noticed that staff had their friends coming to the store to order food. They didn't stand in line and they ordered it directly with the help of their friends and paid for it. When I inquired about this incident, staff members told me I could complain to the office. This is not the way to do business. Customers standing in line for 15-20 minutes are not fools.poor service
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Preston S Ogy

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 Verified Reviewer | map-marker Port Elgin, Ontario
#4971653 
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On-line order

Are you aware you can't order on-line for your new store in Port Elgin ON. I have kept checking for the last couple of weeks. Seems like you are missing out on a lot of orders. Thanks Preston
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Loss:
$100000

Preferred solution: Just trying to help them out

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Gaurav B Egn

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#4678397 
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Very aggressive, illiterate staff and owner

1.0
Very bad experience Please avoid this location read previous reviews of this location you will understand.
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Preferred solution: Apology

User's recommendation: Avoid this location Airport and Derry Rd

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Anonymous
map-marker Mississauga, Ontario
#4678275 
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Very bad customer service and poor quality of food

1.0