Prithiv C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ottawa, Ontario

Poor service

Original review Sep 10, 2023

The staff working in the kitchen are discourteous. I visited the store, there was a huge lineup.

I waited for my turn to order. But I noticed that staff had their friends come to the store to order food. They didn't stand in line; they ordered it directly with the help of their friends and paid for it. When I inquired about this incident, staff members told me I could complain to the office.

This is not the way to do business.

Customers standing in line for 15-20 minutes are not fools. I visited your store at 347 Dalhousie Street, Ottawa on the 9th of September 2023

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Pros:
  • Food is good
Cons:
  • Poor customer service

Preferred solution: Apology

Prithiv C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ottawa, Ontario

Poor service

The staff working in the kitchen are discourteous. I visited the store there was a huge lineup.

I waited for my turn to order. But I noticed that staff had their friends coming to the store to order food. They didn't stand in line and they ordered it directly with the help of their friends and paid for it. When I inquired about this incident, staff members told me I could complain to the office.

This is not the way to do business. Customers standing in line for 15-20 minutes are not fools.poor service

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Preston S Ogy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Port Elgin, Ontario

On-line order

Are you aware you can't order on-line for your new store in Port Elgin ON. I have kept checking for the last couple of weeks. Seems like you are missing out on a lot of orders.

Thanks

Preston

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Loss:
$100000

Preferred solution: Just trying to help them out

Gaurav B Egn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very aggressive, illiterate staff and owner

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Very bad experience

Please avoid this location read previous reviews of this location you will understand.

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Preferred solution: Apology

User's recommendation: Avoid this location Airport and Derry Rd

Anonymous
map-marker Mississauga, Ontario

Very bad customer service and poor quality of food

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They are so aggressive if you question about their food, they even start physical fight with you. Bunch of idiots running this place. And I read previous and old reviews with similar problems and still they didn't fixed anything.

Very uncultured behaviour.

Please avoid this location.

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User's recommendation: Never buy from airport and Derry location

Farhad S Spz

Didn't get my food

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I had placed my order at Stouffville location, for checking on rock to be picked up at 8:45, when I got there my order wasnt ready and the staff was very rude and didnt get my food

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Preferred solution: Deliver product or service ordered

Melissa S Ngn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Etobicoke, Ontario

THEY PUT A 1.5 INCH SHARP CHICKEN BONE IN MY PITA

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Osmows - THEY PUT A 1.5 INCH SHARP CHICKEN BONE IN MY PITA

I ordered a super sized Chicken Shawarma and I get home tak 2 bites and feel a sharp pain on my tongue, it was a huge 1.5 inch Sharp Chicken bone .

Dangerous food , if my son were to have eaten thos we would be in hospital.

I am so Terrified and angry at this place !!

I'm thinking about sueing this place. DANGEROUS FOOD

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Loss:
$20
Cons:
  • Dangerous food

Preferred solution: I'm looking for a Settlement and an apology as I'm looking into legal advice.

User's recommendation: DANGEROUS FOOD SHARP CHICKEN BONES , AVOID AT ALL COST.

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