OSM Worldwide Reviews

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Shipping

Yes there still issue I still have not received my package it literally made it to Illinois which is a state I live in and then just randomly disappeared it was Christmas present ones that I cant replace so no my issue was not resolved
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ID
#3183866 Review #3183866 is a subjective opinion of poster.
Location
Davenport, Iowa

12! days to deliver package to USPS

A book I ordered took 12 days! for OSM to deliver it to USPS, which had provided the tracking number. In the meantime, Secondsale refunded my money for the "lost" item. Here is the tracking info in reverse order: . September 20, 2021, 1:10 pm Delivered, In/At Mailbox DECATUR, GA 30032 September 20, 2021, 6:10 am Out for Delivery DECATUR, GA 30032 September 20, 2021, 5:24 am Arrived at Post Office DECATUR, GA 30030 September 20, 2021, 4:09 am Accepted at USPS Destination Facility DECATUR, GA 30032 September 16, 2021, 1:53 am Departed Shipping Partner Facility, USPS Awaiting Item AUSTELL, GA 30168 Shipping Partner: OSM WORLDWIDE September 15, 2021, 10:41 am Arrived Shipping Partner Facility, USPS Awaiting Item AUSTELL, GA 30168 Shipping Partner: OSM WORLDWIDE September 8, 2021, 2:19 pm Picked Up by Shipping Partner, USPS Awaiting Item MONTGOMERY, IL 60538 Shipping Partner: OSM WORLDWIDE

User's recommendation: Use USPS, not OSM.

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ID
#2889637 Review #2889637 is a subjective opinion of poster.
Cons
  • Incompetently slow

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New Reviewer

Non-delivery of package

Package from Minnesota goes to York and instead of routing to Harrisburg (30 minutes away) they route to Aston pa (phillie area 2.5 hours away) and there the package disafucnpears! WTF!! Its been sitting in Aston since November 7th - 10 days later - no sign of it EVER being routed on!!! THIS SERVICE SUCKS!

User's recommendation: JUST DONT!

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ID
#2286855 Review #2286855 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Resolved: Won't take responsibility of package

Update by user Nov 27, 2020

Company fixed the issue and I have been provided with product or service ordered. Book was ordered Thursday Oct 22, 2020.Book finally arrived in my mailbox on Saturday Oct 31, 2020.9 calendar days horrible!.

Original review posted by user Oct 28, 2020
Package stuck at their Aston, PA for 2.5 days and counting. OSM Worldwide employee tells me to contact the retailer. What???? OSM Worldwide has the book. They need to hand it over to USPS so the book can be delivered.

User's recommendation: avoid any company that uses OSM Worldwide.

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1 comment
#2012154

lol you are crying about 9 days? that is actually very fast for this scam of a company!

Resolved
ID
#2252856 Review #2252856 is a subjective opinion of poster.
Location
Hoffman, New Jersey
Preferred solution
Full refund

Usless tracking, slow moving

I order many books on line but now I go out of my way to avoid sellers who use OSM. Always takes longer and currently "tracking " shows that my item arrived at a center about 19 miles away where it has been sitting for over a week while the "USPS is waiting for the item." "December 7, 2018 at 6:08 am Arrived Shipping Partner Facility, USPS Item ASTON, PA 19014 " This item was shipped Nov. 30th
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1 comment
#1942912

My book ordered on eBay has been stuck in that Aston, PA facility for 2.5 days and counting. Email to them, I get response "The delivery of your package with tracking number 9XXXXXXXX has been interrupted with no new delivery date.

Please contact the retailer for more information about this delivery interruption. Let them know you haven’t received your package. " The person who responded is an idiot.

I asked why the book is stuck at their facility. Horrible.

ID
#1423729 Review #1423729 is a subjective opinion of poster.
Location
Reading, Pennsylvania
Service
Osm Worldwide Delivery Service
Reason of review
Poor customer service

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