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PHP Live! is rubbish

PHP Live! is produced by OSI Codes Inc. It is software that can be added to your website to allow people browsing on your site to chat with live reps from your company. I bought a copy several months ago and was very dissatisfied with it. It simply doesn't do what it claims. It drops conversations, it loses information, you have to keep nudging it to keep it working, the list goes on. Their website has the facility for chatting to their rep - it is NEVER manned, ditto their phone lines, and they have never responded to any of my emails. I have repeatedly asked for my $90 to be refunded but have never had any reply. This company really don't give a hoot for their customers.
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I've purchased a copy of phplive. No invoice, no email response, nothing. Osi codes sucks!

#136952 Review #136952 is a subjective opinion of poster.
Sofia, Sofiya



OSI Codes is a company which provides PHP and MySQL powered open source live support chat solution. Those are intended to increase website sales, improve customer relations and expand current methods of communication by providing real-time live chat assistance. OSI Codes offers two types of live support chat solutions: Download and On Demand. The Download solution installs on your server and domain. With the On Demand live chat solution, simply signup, setup and go online are required. There are live chat products which are intended for ecommerce, educational and business needs. OSI Codes has been on the market since 1999. It is based in New York, NY.

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