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OshKosh

OshKosh

www.oshkosh.com
What is your customer experience with OshKosh?

OshKosh Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

OshKosh has a 2.2 star rating from 2 customer reviews, with consumers mostly dissatisfied and a 50% unfavorable rating. Recent recommendations urge patience and extra time to resolve issues.

Key Takeaways for Future Customers

  • Expect varied product selection and generally low price levels compared to competitors.
  • Allow extra time when contacting customer service or completing an order online.

Negative Feedback / Risk Areas

  • Frequent OshKosh customer complaints center on poor in-store service and unhelpful staff.
  • Website and checkout issues include billing or credit card processing failures that wasted time.

Positive Feedback

Reviewers value the diversity of products and the brand’s lower price point; OshKosh reviews note selection as a strength.

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Rosemary Kie

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't get to order page

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AI Highlights
  • - Language barrier required spelling A as in apple and B as in boy.
  • - Order wouldn’t process after card details; I bought the item elsewhere for less.

Because of language barrier, I had to spell everything like A as in apple, B as in boy etc. I was patient with her and complied, realizing that she took the time to learn my language far more than I know any other language other than my own.

However, when we finally got done with the order including credit card info, she stated that the order wouldn't process.

Total waste of time (30 minutes) calling customer service! Thanked her for her time and bought item for slightly less money at a different merchant.

User's recommendation: Have patience and kindness, prepare extra time to resolve. Hopefully you have better luck than I did

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Jarrett K Zpz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible customer service

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AI Highlights
  • - Visited Cedar Hill for items for my daughter's vacation.
  • - Manager was on the phone; no one offered help.
  • - Had to ask at the counter and left disappointed.

Hello I hate doing this but I was in your cedar hill location today and I walked in looking for some things for my daughter for our vacation. I made eye contact with the manager who was on the phone no big deal I just figured someone would come and ask if I needed help, nobody came to see if I needed anything so I left shaking my head. I come from luxury retail and the first thing you do is acknowledge the client that comes into your store, no matter what youre doing the client comes first I shouldnt have to come up to the counter to ask a question.

Preferred solution: Let the company propose a solution

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