OSD Audio
OSD Audio Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
OSD Audio has a 1.0 star rating from 1 customer review and consumers are mostly dissatisfied; recent recommendation reads "Buyer beware. Zero professional integrity." This summary reflects OSD Audio reviews and reported failures in customer service.
Positive Feedback
No positive feedback appeared in the available review; the product purchased was outdoor rock speakers but they failed to work despite professional installation.
Negative Feedback / Risk Areas
- Faulty merchandise out of the box and failure to provide a replacement power source.
- Denied refund after 30 days despite unresolved service attempts, a key OSD Audio customer complaints theme.
- Unreturned calls and unanswered emails reflecting poor customer service.
Key Takeaways for Future Customers
- Expect to document all communications and consider payment protections when purchasing from OSD Audio.
- Be prepared for difficulty obtaining refunds and limited responsiveness on service issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
OSD Audio has a 1.0 star rating from 1 customer review and consumers are mostly dissatisfied; recent recommendation reads "Buyer beware. Zero professional integrity." This summary reflects OSD Audio reviews and reported failures in customer service.
Positive Feedback
No positive feedback appeared in the available review; the product purchased was outdoor rock speakers but they failed to work despite professional installation.
Negative Feedback / Risk Areas
- Faulty merchandise out of the box and failure to provide a replacement power source.
- Denied refund after 30 days despite unresolved service attempts, a key OSD Audio customer complaints theme.
- Unreturned calls and unanswered emails reflecting poor customer service.
Key Takeaways for Future Customers
- Expect to document all communications and consider payment protections when purchasing from OSD Audio.
- Be prepared for difficulty obtaining refunds and limited responsiveness on service issues.
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Verified Reviewer
Refused refund for faulty merchandise
I was sold faulty merchandise and have been unable to get my money back. I purchased outdoor rock speakers online from OSD audio which did not work despite professional installation.
I attempted to obtain a replacement power source to troubleshoot the issue. The company failed to send the part despite multiple requests. Finally I requested a refund, but was denied because it had been longer than 30 days since the purchase. It seemed to make no difference to them that the reason it had been more than 30 days was their own incompetence and complete mishandling of all attempts to fix the problem.
Calls to attempt to resolve these issues were not returned; emails were not answered. My interaction with this company was the worst customer service experience I have had in over 10 years.
Preferred solution: Full refund
User's recommendation: Buyer beware. Zero professional integrity.
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