Oscar de la Renta
Oscar de la Renta Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Oscar de la Renta has a 1.0 star rating based on 1 customer review and overall customer sentiment is negative. Reviewers praise the clothing quality but report issues with returns and refunds and poor customer service.
Key Takeaways for Future Customers
- Try before buy or purchase Oscar de la Renta from a department store like Saks or Neiman's.
- Expect limited return options and a strict no return policy in some cases.
- Be prepared for slow or no replies to website emails and phone calls.
Negative Feedback / Risk Areas
- Customer complaints about no response to 3 emails and unanswered phones.
- Refunds, exchanges, and cancellation policy problems.
- Poor in-store support from LA and NY stores for online orders.
Positive Feedback
Consumers note very nice clothing, a diverse product range, and a low price level.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Oscar de la Renta has a 1.0 star rating based on 1 customer review and overall customer sentiment is negative. Reviewers praise the clothing quality but report issues with returns and refunds and poor customer service.
Key Takeaways for Future Customers
- Try before buy or purchase Oscar de la Renta from a department store like Saks or Neiman's.
- Expect limited return options and a strict no return policy in some cases.
- Be prepared for slow or no replies to website emails and phone calls.
Negative Feedback / Risk Areas
- Customer complaints about no response to 3 emails and unanswered phones.
- Refunds, exchanges, and cancellation policy problems.
- Poor in-store support from LA and NY stores for online orders.
Positive Feedback
Consumers note very nice clothing, a diverse product range, and a low price level.
Turn one complaint into a collective action
Sacramento, California
Horrible waste of money
- - Green bottle scent did not suit me; I paid $40 without trying it, there was no return, and I am disappointed and unlikely to buy from Oscar again.
Green bottle scent is horrible on me. Paid 40 dollars without trying it first, my mistake.
Could not send back it had a no return policy. I was a fool to trust the brand. I'm very disappointed. I will never purchase another product from Oscar.
To bad for poor customers service. This should have been more helpful.
User's recommendation: Try before buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn
- - Sent 3 emails on the website with no reply.
- - Customer service voicemail says the mailbox is not set up yet.
- - LA and NYC stores could not help.
I sent 3 emails on their website and no reply. this was after calling customer service who had a VM saying that the mailbox had not been set up yet. I called the LA and NYC stores who said that they could not help
- V nice clothing
- Lousy customer service re returns
Preferred solution: Worst case - store credit
User's recommendation: If you really want to by ODLR then buy from a department store.
Houston, Texas
Return
Lousy customer service. No one answers phones.
No response to 3 emails. Calle the stores in LA and NY but they unable to help
User's recommendation: Don't buy from ODLR. If you want their clothes buy them from Saks or Neiman's
Companies Similar to Oscar de la Renta
Nova Octo
Shop Barri
“Ordered 6 sets of same two-piece set and the black colored ones fit a little different probably due to...“
Mirraw
“Need updated status for my order??? Chat agent all the information and stopped the chat. Then I called...“
Carine Store
“I bought a top on sale. At the point of purchase I wasnt told about their very limited return policy. I...“
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation