Peter S Ovy

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I sent 3 emails on their website and no reply. this was after calling customer service who had a VM saying that the mailbox had not been set up yet. I called the LA and NYC stores who said that they could not help

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Loss:
$1600
Pros:
  • V nice clothing
Cons:
  • Lousy customer service re returns

Preferred solution: Worst case - store credit

User's recommendation: If you really want to by ODLR then buy from a department store.

Anonymous
map-marker Houston, Texas

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Lousy customer service. No one answers phones.

No response to 3 emails. Calle the stores in LA and NY but they unable to help

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User's recommendation: Don't buy from ODLR. If you want their clothes buy them from Saks or Neiman's

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