Orvilles Home Appliances Reviews
Orvilles Home Appliances Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Orvilles Home Appliances has a 2.7 star rating from 1 review and overall customer sentiment is mostly neutral with praise for sales but serious service concerns.
Key Takeaways for Future Customers
- Sales staff are praised and helpful for purchases.
- Expect potential delays with after sale service and service department responses.
- Consider skipping the service contract and treat appliances as disposable.
Negative Feedback / Risk Areas
- Persistent repair failures and repeated technician visits.
- Unresponsive service department and long appliance outages.
- Customer complaints about warranty support and escalation issues.
Positive Feedback
Customers consistently report the sales team is great and helpful during purchase.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Orvilles Home Appliances has a 2.7 star rating from 1 review and overall customer sentiment is mostly neutral with praise for sales but serious service concerns.
Key Takeaways for Future Customers
- Sales staff are praised and helpful for purchases.
- Expect potential delays with after sale service and service department responses.
- Consider skipping the service contract and treat appliances as disposable.
Negative Feedback / Risk Areas
- Persistent repair failures and repeated technician visits.
- Unresponsive service department and long appliance outages.
- Customer complaints about warranty support and escalation issues.
Positive Feedback
Customers consistently report the sales team is great and helpful during purchase.
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Verified Reviewer |
Amherst, New York
Poor customer service and service department
- - Loyal customer reports ongoing stove issues; 5 service visits.
- - Range quits and must be unplugged and reset.
- - LG fridge (2018) stopped cooling; awaiting service.
I have been a loyal customer of Or likes appliances for years and have always been pleased with the sales personnel
Until now !
It started months ago whe our stove stopped working and have had Orvilles out to service the range
They have been out 5 times and replaced countless parts and it is still not working . Weve taken to living with the range quitting and having to be pulled out unplugged and reset to get it working again because quite frankly were fed up with you
Now our LG refrigerator purchased in 2018 has stopped cooling and freezing.
We called for service last Friday and hadnt received a call back
We contacted the store on transit rd and were told we would receive a call back from service
When they called we were told they cant service the fridge and to call new leaf
New leaf told us they are looking for someone to service our appliance and cant tell us when that will be
We have been without the refrigerator since Friday and now want to know what you will do to resolve this
Either fix this one or replace it with a new one
Please have the owner of the company reach out to me
- Sales team is great
- After sale service is deplorable
Preferred solution: Appliance repaired
User's recommendation: Don’t buy the service contract buy an appliance from them and consider it disposable
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