Orvilles Home Appliances
Orvilles Home Appliances Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Orvilles Home Appliances has 2.7 star rating based on 1 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Sales team is great.
Cons: After sale service is deplorable.Recent recommendations regarding this business are as follows: "Don’t buy the service contract buy an appliance from them and consider it disposable".
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Verified Reviewer |
Amherst, New York
Poor customer service and service department
I have been a loyal customer of Or likes appliances for years and have always been pleased with the sales personnel
Until now !
It started months ago whe our stove stopped working and have had Orvilles out to service the range
They have been out 5 times and replaced countless parts and it is still not working . Weve taken to living with the range quitting and having to be pulled out unplugged and reset to get it working again because quite frankly were fed up with you
Now our LG refrigerator purchased in 2018 has stopped cooling and freezing.
We called for service last Friday and hadnt received a call back
We contacted the store on transit rd and were told we would receive a call back from service
When they called we were told they cant service the fridge and to call new leaf
New leaf told us they are looking for someone to service our appliance and cant tell us when that will be
We have been without the refrigerator since Friday and now want to know what you will do to resolve this
Either fix this one or replace it with a new one
Please have the owner of the company reach out to me
- Sales team is great
- After sale service is deplorable
Preferred solution: Appliance repaired
User's recommendation: Don’t buy the service contract buy an appliance from them and consider it disposable
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