Sonny S Dnp

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Customer service

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ORO LOS ANGELES - Customer service
ORO LOS ANGELES - Customer service - Image 2
ORO LOS ANGELES - Customer service - Image 3

terrible shipping and customer service. ordered a package a year ago and it never came they say i need to file claim with ups but ups says they never received the package and now im out $230 dont order from here.

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Loss:
$230

Preferred solution: Deliver product or service ordered

User's recommendation: don’t buy

William N Ynf

U suck

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Never got my order The fact that I have to jump through hoops to find out where the *** my boots are and have no progress for going on three months now I find your company lax and customer service and your product probably sucks too so please either issue me a refund or send me the damn Boots

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Preferred solution: Full refund

Amanda Elisabeth L

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Verified Reviewer

Order paid and nothing received

I placed an order since December 8, 2023 on Oro Losangeles and when placing the order I made an error on the bilingual address. They still removed the money from my account and then they asked me to send proof to show that it was really my card.

I sent it the same day. And since then I have never received any 'uptate I sent a lot of emails they didn't answer me about this, no response and I received neither the order nor the money.

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Loss:
$397

Preferred solution: Full refund

Justice T Zla

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Verified Reviewer

Dishonest company

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Company is run by literal thieves who will take your money and either never ship your order or send you something overpriced of subpar quality that does not match the description at all.

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Loss:
$945
Cons:
  • Are dishonest

Preferred solution: Full refund

User's recommendation: Avoid at all costs

Andres Myu
map-marker Madison, Wisconsin

Ise un encargo y ya tardo 3 semana

la alquitránjetun / A X segramomentoridadcomes no yomi resp.endi yviejolamamáda tunsyo ONU no poromy dimiron otra ejérci

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Andres Myu
map-marker Madison, Wisconsin

Ise un encargo y ya tardo 3 semana

ORO LOS ANGELES - Ise un encargo y ya tardo 3 semana

El banco canceló mi tarjeta x posible estafa pero era yo que estaba haciendo las compras como no le respondí la llamada

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User's recommendation: Si

Amanda Elisabeth L

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Verified Reviewer
| map-marker Canton, Ohio

Hello I made an order since Friday the 8th you took the money and you asked for proof I sent everything the same day and since then I have never had an update for anything

hello I made an order since Friday the 8th you took the money and you asked for proof I sent everything the same day and since then I have never had an update for anything I sent everything you asked and no positive response

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Amanda Elisabeth L

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Verified Reviewer
| map-marker Canton, Ohio

Order

hello I made an order since Friday the 8th you took the money and you asked for proof I sent everything the same day and since then I have never had an update for anything

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Baby D Zxi

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Verified Reviewer

Sent a package on December 8 haven’t received it will not pay another payment till I receive package or get refund

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Sent a package on December 8 havent received it will not pay another payment till I receive package or get refund

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Loss:
$58
Cons:
  • Do not follow up with promises they did not send package

Preferred solution: Full refund

User's recommendation: Do not use oro Los Angeles

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