Orlando Utilities Commission
Orlando Utilities Commission Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Orlando Utilities Commission has 1.1 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Drill a well and ceptic tank", "avoid if possible".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Refund
To whom it may concern:
I spoke with a representative last week regarding my bill for the water being $103.94 for December for a leak and cost for repairs were $125. Im sending this as advised to do so for a refund, pls contact me for any further questions you may have my number is 407.914.6913 & service address: 12714 Enclave Dr Orl Fl 32837
Start service at new address
On hold for 16 minuetes listening to ads on how great they are. Finally a woman answers and I can barely hear her voice.
I asked her to speak up because I couldnt hear her so she hung up on me. I hate these people they get so much money from her so I cant afford to pay people to answer the phone?
User's recommendation: Drill a well and ceptic tank
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Verified Reviewer
Horrible customer service, the worst!
3 months ago sent in my 2 account stubs along with one check covering both..they put all the money in one account with a big credit and nothing in the other and started threatening to cut off service to my home for non payment--how stupid is that? 2 months ago I included a letter specifically telling them to fix the problem--crickets...Last month spoke to a supervisor who apologized and said she would fix it--Just now got another call threatening to cut off service if I don't pay... There are really stupid people working in the billing dept OR supervisors don't train staff well OR supervisors are clueless too...If I had a choice in electric companies I would leave them tomorrow, but Republicans in Florida were paid off by the power companies to not allow choice.
User's recommendation: avoid if possible
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