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Orlando Sanford International Airport

Orlando Sanford International Airport Reviews

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What is your customer experience with Orlando Sanford International Airport?

Orlando Sanford International Airport Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Orlando Sanford International Airport reviews show a 3.0 star rating from 1 review; consumers are mostly neutral and note service and fee issues.

Key Takeaways for Future Customers

  • Expect mixed experiences with customer service and reliability.
  • Watch baggage fees and consider online check-in problems may affect charges.
  • Ask about accessibility carts and pickup from the car return area.

Negative Feedback / Risk Areas

  • Recurring customer complaints about the customer service site and poor responsiveness.
  • Overcharges for baggage and disputes over refunds or billing errors.
  • Security screening lost items and unclear assistance for mobility-impaired travelers.

Positive Feedback

Reviewers value discounts and special offers and note the exchange, refund and cancellation policy as important.

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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Scott W Yzt
map-marker Sanford, Florida

Missing wallet

AI Highlights
  • - Wallet not returned after security screening; contains ID and credit cards.
  • - Just boarded a flight to Flint, MI; need to return home to Sanford.

In bin at or machine at security didnt get my wallet back from screening has my id credit cards ect how can I fly back home from flint to Sanford just happened boarding a flight to flint Michigan

Scott Wilson

810-515-****

810-223-****

Preferred solution: My wallet back!

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Leliana Xaf

Information about rides in the airport for people who don't walk good

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - I did everything asked on the recordings but still got nowhere.
  • - Are there walking-assistance carts and will they pick you up at the car return center?

I did everything I was asked to do on the recordings and still got nowhere. I just wanted to find out if there are carts to give people who need assistance walking a ride to where they need to go and if they will pick you up from the car return center.

User's recommendation: Ignore the customer service site

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Anonymous
map-marker Shippensburg, Pennsylvania

Baggage cost computersight breakdown not my fauylt

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Online system blocked baggage payment, airport charged $50 instead of $16.
  • - Charged on MasterCard for flight 610, account Q555286; refund $34.

I had a vacation at Rosen Pointe Inn and went to go online to get boarding pass with baggage submit and the sight would not let me do this. I kept trying because I knew it would be more costly at the airport.

The airport charged me 50.00 when I should have paid only 16.00. Your sight made the error not me. I hope you can mail me the difference of 34.00. This was not my fault.

This was flight 610 and the acct billed was Q555286. My master card was billed. I hope you understand your sight would not cooperate like I told you and the Rosen Pointe Inn.

that the computer was not letting me do this. Please respond as soon as possible.

Pros:
  • Yes
Reason of review:
Pricing issue
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Latifah Al-Hazza
Latifah Al-Hazza

Latifah Al-Hazza is a travel expert who visited over 50 countries. She is also a co-founder of Women's Travel Company and an Emmy Award-Winning travel journalist.

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