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Orlando Housing Authority

Orlando Housing Authority

www.orlandohousing.org
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Orlando Housing Authority Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Overall Customer Rating and Sentiment

Mixed sentiment in Orlando Housing Authority reviews: customers highlight low price level and value customer service and Website, while recent posts report serious service and trust issues.

Positive Feedback

Residents praise friendly management, affordable rent, and helpful staff with useful on-site services like appliance rental options priced for low-income households.

Negative Feedback / Risk Areas

  • Repeated customer complaints about slow repairs and unresolved appliance maintenance while fees continue.
  • Allegations of harsh enforcement actions and threatening notices that raise concerns about fair treatment and billing demands.

Key Takeaways for Future Customers

  • Expect affordable rent and reachable staff but verify repair timelines and appliance policies before signing.
  • Document communications about charges and inspections to address potential customer complaints or billing disputes.
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Anonymous
map-marker Miami, Florida

Repair Review from Miami, Florida

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - OHA Ivey Lane offers a $25/mo washer/dryer with friendly staff.
  • - Washer removed for repair in May; still not fixed; I'm still paying $25.

Hello. My name is James.

Im a 47yr old disabled father of six. My wife and I recently became OHA residents. The Ivey Lane Apts is a wonderful complex with a great staff and our management is friendly and helpful. There is a service provided by OHA that allows residents the oltion of renting a washer/dryer stackable combo for $25 a month.

As we have young children who go through clean clothes like nobodys business we found this to be a fabulous opportunity. I live on a fixed income. $890 a month in social security disability(SSD) I have numerous ailments. I recently had a heart attack on 6/13/16.

Im wearing a defrillibater and I will be evaluated soon for heart surgery. My wife on top of being my full time caretaker also has to care for the children one of whom is a special needs child that requires round the clock supervision. Its a lot for her plus the cost of using outside laundermats for us will on average be $100-$125 a month. I cant afford it.

My washer/dryer conked out on me the ending of May. OHA removed it from my unit and said it would be repaired. Its now the ending of July and Im still waiting.Im still paying the $25 monthly fee. I really really need the washer/dryer as my laundry is piling up and we have inspections coming up soon.

How long does it take to repair a washer? My email is : Boricano352@***.com. Anybody else have a simaler situation? Lets share stories.

Feeling kinda funky. James.

Reason of review:
Poor customer service
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Anonymous
map-marker Tucson, Arizona

Brenda Woodbury threatens poor sick family

AI Highlights
  • - Brenda Woodbury sent a $2400 eviction demand due in 2 weeks to a Cuban family.
  • - The husband sells metal to support the family and send money to Cuba.

Brenda Woodbury of the Orlando housing authority sent a letter to a poor Cuban family that has been living in Section 8 housing for years due to their extremely low income and sickness in the family.

The wife of the family in legally blind and the husband has very poor health. Both are surviving on a small SSI check but help their neighbors as best they can. The family has poorer children remaining in Cuba that they try to help when they can.

The husband has an old beat-up car that gets terrible gas mileage, yet he drives it all over town looking for aluminum cans and metal to sell so he can send something to his kids in Cuba. He spends nearly as much on gas as he makes selling the metal scraps.

Either Brenda hates Cubans or feels that it is wrong for a man to help his poor family, because she recently sent the family a letter demanding that they either pay her $2400 or move out of their apartment within 2 weeks.

Should a woman with such racial hatred or prejudice be allowed to remain in a position of authority over those she obviously unworthy of the states assistance?

Preferred solution: Cancel the eviction and rescind the threat.

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