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Orla Kiely

Orla Kiely

orlakiely.com
What is your customer experience with Orla Kiely?

Orla Kiely Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Orla Kiely has a 3.0 star rating from 2 reviews with mostly neutral sentiment; rating distribution is split 50/50 between unfavorable and positive. Customers note medium price level and value design of some bags.

Key Takeaways for Future Customers

  • Check Orla Kiely reviews for mixed experiences before purchase.
  • Expect medium pricing and appealing bag and cushion designs.

Negative Feedback / Risk Areas

  • Repeated Orla Kiely customer complaints about unresponsive customer service and ignored emails.
  • Delays in shipping, late refunds, and unavailable phone or return address information.

Positive Feedback

Some customers praise the product design and diversity of cushions and bags despite service issues.

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Carri Cbw
map-marker Bournemouth, Bournemouth, Christchurch And Poole Council

Shocking customer services - total hassle

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No response to emails as they are even totally ignored. Products sent out very late and refunds are also very tardy indeed.

No telephone number to contact either. What am I supposed to do?

Pros:
  • Some of bags good design
Cons:
  • Awful customer services

Preferred solution: Full refund

User's recommendation: Customer services key down the brand completely.

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Nailea Evx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Amsterdam, North Holland

No reply on Return address

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I just tried to call you from the Netherlands & get a message the phone number is no longer ger working. Please respond to the many emails I've sent to you in the last few weeks.

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Andree F Plw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to return an item received today. Andree...

AI Highlights
  • - Customer wants to return a cushion (Daschhound) received today.
  • - Colour is not suitable.
  • - They like your other cushions.
  • - Order no 483021****735.

I want to return an item received today. Andree Fraser andreefraser1944@***.com Order no 483021****735 Item returning one cushion Daschhound .

Colour not suitable.

However love your other cushions . Many Thanks.

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