Nicki W Goh

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Verified Reviewer

Ha ing difficulty ordering watch

I am trying to cancel order for watch using mailing address of canada..i live in us and want to pay the sale price of 247.00...it has gone through paypal with the incorrect information and would like this removed.
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Loss:
$229
Pros:
  • Beautiful watches
Cons:
  • Easier to change country address

Preferred solution: Price reduction

Jodi L Ubh

Customer service is terrible

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I bought a watch for my husband for Father's Day in June and he did not like the way it looked on him so I returned the item in its original packaging in pristine condition and I sent it back for a full refund. The company received my return on July 3 and I still do not have my refund and it is July 18. When I email them I receive a generic response that says to give them 15-20 days to process the refund. There is not a way to get in touch with them and it's so frustrating.
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Preferred solution: Full refund

Janine S Goy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't find receipt and watch got scratched

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Original Grain - Can't find receipt and watch got scratched
Watch face is scratched would like to replace it. Got this watch a few months ago for a gift and the face is scratched. I would like to replace the glass on the face of the watch
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Pros:
  • Unique
Cons:
  • Not easy to get in touch with

Preferred solution: A replacement of the watch

User's recommendation: Great watch got scratched up easily

Anonymous
map-marker Sylvania, Ohio

Please contact me Tim at 419-297-****

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Please call me My watch is broke only got it in Dec 6 2022 I can not get a hold of you guys. I've been trying there's no phone number there's no I've emailed please respond.
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