Rebecca D Jfr

Ordered wrong thing

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I have ordered a living locket in gold Twice! I did not get the back to the Locket so it is of no use to me. Tried twice to talk with someone about this and received no help at all!
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Cons:
  • No customer service person

Preferred solution: The back to my living locket

Sherri L Oej

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Verified Reviewer

I have ordered a subscription it wasn’t delivered and you can’t speak with anyone ! This is sooooo frustrating in a world like we are in that customer service is the first to go

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I want to speak to someone about my order that didnt arrive to me! Alls I get is a voice message stating yall have decided not to answer the phone and now I have to email to get a response! Im so very frustrated Im considering cancelling the orders for future if this continues!
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Loss:
$20

Preferred solution: Deliver product or service ordered

User's recommendation: If u don’t get ur order just know u can’t speak to anyone to resolve the problem

Alera Ftj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklin, Ontario

Wrong order

I ordered a necklace with the floating tree with birthstones 2 for may, 1 for November and 1 for December but I'm getting 1 for January
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Pine Grove, Colorado

I need to find out where My order is because I didn't get a tracking number

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they wont help me find my or Refund my money And it was an important order Im disappointed and dissatisfied
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User's recommendation: Do not order from them

Anonymous

You allowed someone to use a credit card that did not belong to them to buy $1200.00 worth of merchandise.You should check ID's before purchases. Now my account is $1200.00 negative.

These transactions took place June 29, 2021.Need to do better when it comes to debit and Credit card use. Especially when the card belongs to someone else. The bank will be contacting you about these transactions.
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Loss:
$1200

Preferred solution: Full refund

Featured
Andrea N Rmj

I receive wrong items in my order that I don't order

Origami Owl - I receive wrong items in my order that I don't order
I supposed to receive in my order 4 silver girl charms and instead I receive 4 gold rings
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Preferred solution: Deliver product or service ordered

Ro S Ecl

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Verified Reviewer
| map-marker Andover, England

Designer

Origami Owl - Designer
I would like to join your team to be a designer but I live in the UK.I was trying to purchase the kits but it’s just for designers in America.I hope that there’s a way that I can join the team to be a designer. thanks
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Preferred solution: Apology

1 comment
Guest

MLM company. Bad quality. Not recommended.

laura m Hcx

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Verified Reviewer

Living locket ring

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Disclioration of gem on my living locket. Only one gem.
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Preferred solution: repair or replace

User's recommendation: love the product and their wonderful customer care

Anonymous
map-marker Saint Petersburg, Florida

Jewelry quality

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It turns black and poor quality , never buying again . Had the watches necklaces and they all faded quickly. Very expensive jewelry , fashion jewelry last longer
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Susan B Hph

Nice stuff

Origami Owl - Nice stuff
I am a former rep of Origami Owl from 2013. Im looking at my 1099 from that year and see a Non-Employee Compensation amount for $4975.00. I dont recall ever receiving a money from Origami Owl. Can you please explain what this amount is referring to? Thank you, Susan Bitnias
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Reason of review:
Poor customer service

Preferred solution: Please return an answer to my question to partysolutionsbysusie@hotmail.com

Anonymous
map-marker Atlanta, Georgia

Faulty item

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I have origami owl necklace with two things that hold charms on it and this one ring I can close pictures of the glass piece popped out of the back I like came unglued or something I don't know how but nowall my charms have fallen out
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Anonymous
map-marker Dallas, Texas

W2 form information

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Needed a W2 form. Customer service was quick and friendly and took care of my need immediately.
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User's recommendation: Recommend

Anonymous

Just Junk

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Origami Owl - Just Junk

I sold Origami Owl for about a year. It's really cheap junk that they sell for way too much.

I have quite a bit of stock and just went to go through it thinking I'd sell some of it. Well, it truly is junk. Ideal all tarnished and looks like cheap flea market junk box stuff. The picture doesn't show all of my tarnished stock or the severity of the tarnish.

Don't waste your money on Origami Owl. You can get the same or similar stuff much less expensive at discount stores or on Amazon.

And certainly do not become a representative. Once they have you selling, you rarely can get through to customer support again!

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2 comments
Guest

That collection you posted is from over 6 years ago and you didn't take care of it. It's costume jewelry, so over time, most costume jewelry tarnishes.

ALL jewelry tarnishes due to oxidation, even sterling silver, and 14k gold. It just needs polishing. You can even polish Origami Owl's jewelry. You need to take care of it and clearly, you did not do this.

And also, please don't post jewelry from over 6 years ago and claim that this is what they sell now. All those pieces aren't available for sale anymore!

The only thing that's tarnishing is your poor and fake review. And no, I'm not a "designer." LMAO.

Guest
reply icon Replying to comment of Guest-1724956

Not true at all. I have good costume jewelry that has not tarnished at all and Ive had it almost 30 years.

I'm very disappointed with Origami Owl. My charms faded and less than a year old.

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Anonymous
map-marker Ashburn, Virginia

STOP BUYING PRODUCTS FROM THESE PEOPLE!

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This company works out of the Philippines and makes people work at lesser than pennies a day. They treat their employees very poorly. The company is only used to hide the background movement of heavy finance coverings. "laundering" money. They had 100s of shell accounts and this company is nothing more than just that. Its a cover for illigal activity and should be looked into. They promote achievements in live and growing with love and blah blah blah yet they live in a house in Malibu and scare individuals into working for them and once again not paying or giving any finiance backing except the products to do the work it self which also is cheaper than the products you see in the vending machines
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Roberta L Xeo

Poor Quality; bad customer service

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Origami Owl - Poor Quality; bad customer service

My purchases I made with this company initially were meant to be gifts and personal purchases. My very first item tarnished badly and I couldn't get in touch with my original sales lady/designer.

The company wouldn't help me and told me I had to go through her. She no longer participates with Origami Owl. I called again to try to get them to understand their cheaply made products are not worthy of wearing and look horrible and were not worth the money I spent. See for yourself in the picture attached.

All metal or metal like material is wearing off and turning black. Cheap gold and sliver paint is flaking up. Basically the stuff is trash and they don't care about replacement. I spoke with Andrea Wilson today and at first she told me she would credit my account for the items I sent pictures of.

They don't sell some of these items anymore. I took the time to send pictures of each of the 8 items. She wrote me back an email with a measly offer of $50! To replace these items will cost $170 based on their website prices.

Save your money, its carnival trash! Souvenier store *** Low quality and low customer service.

View full review
Loss:
$179
Cons:
  • Poor quality garbage they sell and will not make good on
Reason of review:
Bad quality

Preferred solution: A credit for loss or full refund!

Ester Lpw

Price comparison

Know its a late response but i wanted to share that i have never bought Origami Owl from a rep... I never could afford their jewelry anyway. But i had bought "mini charms" from Walmart's craft section and paid no more than $3 for a pack of 5. Fast foward to a year or two later... Im at a yard sale and buy some mini charms stamped with Origami Owl. They looked similar to mine from Walmart. Went home and compared... They were the exact same everything. The color, size and design. It was the exact charm just one was stamped. I am guessing its the same supplier. So yes, it indeed could be they "stole" the design or they are being supplied the same product but charging wayyyy more. I hope by now, people would have already found this out, in 2019. I just wanted to share. I dont own a locket from any company, just a collecter of cute, mini items, toys ect. I was just in shock at how a company can charge so much for something you could find at Walmart. Legal or not, i dont know but if you wanted to save a buck, Walmart wouldve been the place. Nobody turns your locket to see if the charms are stamped. Am i right?
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1 comment
Guest

That's amazing! I bought a few lockets online to see how they compare, the ones from Fire Mountain Gems are just as good and only cost me $5 each! People r just being conned constantly by OO

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