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Oricom Internet

Oricom Internet

www.oricom.ca
What is your customer experience with Oricom Internet?

Oricom Internet Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Oricom Internet has a 4.3 star rating from 1 review; consumers are mostly satisfied but recent recommendation reads Not worth the trouble. Reviewers value customer service and reliability most, while the website draws criticism; price level is medium.

Positive Feedback

Customers praise responsive support interactions when resolved and find reliability acceptable between outages.

Negative Feedback / Risk Areas

  • Frequent internet outages and repeated tech support calls reflect common Oricom Internet customer complaints.
  • Limited on‑site technicians outside Toronto leaves rural customers without hands‑on service.
  • Website usability issues hinder account management and troubleshooting.

Key Takeaways for Future Customers

  • Read Oricom Internet reviews before committing and verify local service availability.
  • Expect medium pricing and confirm billing, refunds, and subscription terms up front.
  • Prioritize checking customer service responsiveness for your area.
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Resolved
Charles M Cjk

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Verified Reviewer

Resolved: The internet connection keeps going out. So far we've called technical support over 10 times in the past year and it's always always the same freaking problem over and over.

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AI Highlights
  • - A new modem was activated by tech support and worked about 45 minutes; Toronto has on-site techs, Outaouais has signal but no hands-on service.
Updated by user Dec 20, 2022

Company fixed the issue and I have been provided with product replacement.

Original review Nov 17, 2022

Today we've received a new modem to which we've contacted tech support for activation. It worked for about 45 minutes. Now we're back on the phone with tech support again.

*** equipment.

To make matters worse, they only have on the road servicemen for Toronto. I live in the Outaouais region to which they provide the signal but when it comes to actually hands on stuff, it's basically "you are on your own".

This is ridiculous.

User's recommendation: Not worth the trouble

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