Anonymous
map-marker Germantown, Maryland

Failure to deliver/failure to respond

I ordered worms in 2013, waited 2 months, checked status of my order, decided not to wait any longer, requested and finally received a refund. In 2014 ordered again, did not receive worms within a reasonable time period, attempted to contact Bruce by both telephone and email and failed, filed dispute with paypal, Bruce responded that his worm beds flooded so orders would be delayed.

Worms were ordered in April and now in July I get no response from either email or telephone.

Checked with Better Business Bureau and found 13 complaints over the last year alone. Guess I'll have to drive to Pickens County, SC and file a small claim.

View full review
Loss:
$70
Anonymous
map-marker Fair Oaks, California

NO response from business - no delivery of worms

I ordered worms about 3 months ago for $120 but never got any product. I have been trying to call the business and get an update but never any calls back or emails back.

I think this place is a SCAM, or at best, horribly managed.

I read that some worm farms are backordered but if that is the case I would like to get an update. If no communication is done with the customer, the worst is assumed.

The owner need to take care of his customers if he wants to stay in business. I'm sure this will be the 2nd of a series of complaints.

View full review
Loss:
$120
1 comment
Guest

Yes, he is now under criminal investigation, I spoke with the merchant processor and they turned off his account as he did not ship one product out and the merchant provider has lost over $5,000.00 dollars do to his scam. Hope he get what he deserves. Let the BBB know what he has done, here is the last known info;

Bruce Galle (Organic Worm Farm)

104 Shop Court

Easley, SC 29640

864-201-****

Anonymous
map-marker Dallas, Texas

Bruce Galle & Organic Worm Farm is a Sca

Bruce Galle & Organic Worm Farm is a Sca

Organicwormfarm.com may be a fraud. This website (www.organicwormfarm.com) & company appears to be a scam!

I placed an order on May 2, 2013 and paid via paypal. They took my funds and have never delivered my order. They continue to send emails saying it will be a few more weeks. It has now been 10 weeks and they are saying it will be still a few more weeks.

It has been warm in South Carolina and Texas since May 1st. There seems to be no reason for Bruce to fail to deliver on his goods when he has already taken my money.

Kerry Webb

Dallas, TX

View full review
Loss:
$70
7 comments
Guest

Yes the guy is a fraud. Will take your money and you never hear from him again. Stay away from the Worm Guy!

Guest

Yes, he is now under criminal investigation, I spoke with the merchant processor and they turned off his account as he did not ship one product out and the merchant provider has lost over $5,000.00 dollars do to his scam. Hope he get what he deserves. Let the BBB know what he has done, here is the last know info;

Bruce Galle (Organic Worm Farm)

104 Shop Court

Easley, SC 29640

864-201-****

Guest

he took my cred card for 69 dollars for alabama jumpers and never delivered them also, also he has a f rating with the bbb. beware, beware, beware,, for he is a scam.

Guest

Same deal with me. Took $70 for the 1000 Alabama Jumpers I've ordered on 5/16/2013.

Received email on 5/22/2013, indicated the worms were delayed due to poor winter conditions. Well, plenty of phone calls, plenty of emails, and not even a "Hi there" or automated response from a freaking machine was made by him.

I've talked to a vendor in Texas, who had talked to Mr. Galle in a recent week before I purchase from the Texas worm farm, indicating that Mr. Galle was in full swing in possibly scamming the *** out of people from their hard earned money.

Seriously?

Guys like these actually allowed to be in business still without an investigation, after BBB.org received various complaints throughout the 2013 years, and well into 2014? Wow.

Guest

No answers from Bruce. Also the phone number he provides is forwarded to a tella marketing service. I was ripped off!!!

Guest

I also have been ripped off...I ordered last April-May and he fooled me into thinking I was going to get my worms, I just had to be patient. He should be in jail.

http://www.bbb.org/nw-south-carolina/Business-Reviews/farms/organic-worm-farm-in-easley-sc-9000****

Guest

Ripped me off too. They now have a "F" rating with the BBB for not delivering orders.

View more comments (6)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article