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I went to my local O'Reillys auto parts store in Jurupa Valley, Riverside, California, on Rubidoux Blvd. between Rubidoux Blvd. and Riverview Ave., and was looking for some parts to fix my car. After a few minutes, I checked my watch and noticed that I was waiting for more than 10minutes to be helped by a worker. The whole time the workers were just talking to each other and I felt like I was ignored. So I left and decided that I will not...
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I didn't like
  • Nobody takes responsibility
#1013297
not really pissed but disapointed. sitting in restruant eating and looking at orielly web site for shifter part i needed. found the part and price. called local store just across street from me phone rang and rang i looked over to the store and two people stood outside smoking after about 4 minutes the woman went inside think she pick up the phone i gave her the product name and # on oriellys web site she not only was ignorant as far as product...
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3.5
#1012164
I went to O'Reilly Auto Parts. At 1521 Big A Road Toccoa, Ga. 30577 1-706-282-0221 And got a Repair Manual Well the one that they sold to me. Was in bad shape and i told the man that he needs to cut the price some. But he just lafght and chard me $25.67 for the book. And i don't think that is write. My name is.. Robert B. Norris Phone: 1-706-491-1315 Bad book Bad book bad book bad book bad book bad book bad book bad book bad book bad book bad...
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2.6
I didn't like
  • I did not like the book i got
#1008331

Compressor Review

#1003137
4.7
Installed new murray ac compressor last june. New condensor,dryer and lines flushed evap. After only 6 months the compressor is toast. Will be redoing again. They really need to get somebody to build new ones right. Lots of work involved with this.
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Battery Review

#980451
I bought a new battery their maybe little over a year while putting the battery in the boy put a hole in my air-conditioned holes coast me almost 44 hundred dollars that I paid i think they should repay me Irene Speaks Hiram ga
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Short Review for November 07, 2016, pc_exchange_policy

#950849
2.0
The return policy is terrible, I will never buy here again.
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Short Review for October 01, 2016, pc_service

#929128
3.7
I had a Asst. Manager downgrade me in front of fellow team members making feel like I'm worthless. Also telling fellow team members not to ask me any questions where things go in the warehouse. Stafford #4756
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On Tuesday, February 7th, 2017, I had called up to O'Reilly Auto Parts (Farmersville, Texas) early in the day and talked to David (the on-site manager), in the commercial department of the store. He looked up the part and said that they had it in stock so I told him that I would come pick it up later that day. When I arrived at the store, David had already left so Kenneth (another employee) was assisting me in finding the part. In the middle of...
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2.8
I liked
  • Had my part in stock
I didn't like
  • Unprofessional employees
#1004226
Never in my life have I ever encountered such hostility and disrespect as a Customer, especially from a Manager of an establishment. Joshua caused me to feel, extremely uncomfortable, discriminated against, and fearful of my life and safety in the O’Reilly Establishment. Not to mention that Joshua appeared to have examined my ID’s long enough to know my physical address. As I previously stated, I have been a patron of your Company, and have...
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1.0
#993884
January 19, 2017 Re: Un-Ethical and Hostile Discrimination Encounter with a store Manager Date of Incident: January 17, 2017 Time of Incident: 8:57pm Location of Incident: 1800 West Texas Street, Fairfield, CA 94533| Store #4847 Employee Involved: Joshua M.-Store Manager To: The Owner (s) of O’Reilly Auto Parts I have been a customer of your Company for many years. On the date and time noted above, I encountered an Employee of yours, whom was...
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I went it to buy a bulb for my car. I asked if they could help me locate where to put it in. When they told me no, I called auto zone and they were more than happy to help. So, I went to return the bulb, the employee behind they counter started telling he would not give me my money back because I had a bad attitude. All I said was "may I please get my money back". He even threatened to fight me as I was leaving, which I was crazy to me. I went...
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I liked
  • Afwul
I didn't like
  • Being threatened
#991828
I went to your O'Reilly because I had thought about buying stock in their company and had read a good review. I needed brake pads for my 2012 Toyota Tacoma truck. I wanted my brake rotors turned and I purchased brake pads. Truck has about 40000 miles and brakes worked perfectly (absolutely no pulsation or problem) but I needed new pads. Rotors had very little wear and were about .065" over min. I requested your "technician" take a cut to just...
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1.0
I didn't like
  • Incompetent employ no customer service
#990014
Do not shop here very poor customer service they are rude to people and will quote. You a lower price over the phone just to get you into the store and when you get there they tell you another price thinking that now that you are there you will just pay the higher price instead of going somewhere else there is another auto parts store right across the street from thim go there instead
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Pissedooooffff

Pissedooooffff Longmont is the gateway to *** just drive a little farther to get what you need everyone in Longmont is pretty much just down right rude people that live in boulder county or ...

1.0
I didn't like
  • Atgitude
  • Employee attitude
  • Bs attitude from abe

Contact Oreilly Auto Parts

Headquarters Address:
O'Reilly Auto Parts
233 South Patterson Avenue
Springfield, MO 65802-2298
Phone:
(800) 755-6759
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Bought a 454 engine from olyeees put in truck spraying oil out of bel housing area. Contacted store the comercial manager was in no hurry to fix the problem returned engine went to Napa bought one reinstalled . Got the run around for a week on engine money being returned finally got that was told I would be reimbursed labor and parts, going on seven weeks still getting run around on that end of the deal. Let me tell you about the awesome engine...
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Product
#986121