Anonymous
map-marker Oregon City, Oregon
#3644801 
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Unprofessional, uncaring and unresponsive...

1.0
My worst medical experience ever. They do not understand insurances and have caused me severe grief and postponed a much needed test. Very unprofessional, uncaring and unresponsive. Biggest mistake ever going to this clinic. Don't make the same mistake I did
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Anonymous
#701333 
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DO NOT LET THEM DRAW YOUR BLOOD!!!

4.0
I had my blood "drawn" or rather attempted to be drawn by 2 very incompetent, poorly trained MA's who clearly didn't know what they were doing, they couldn't get blood out of me, and they injured me so bad that it hurt to drive. They poked me a total of 4 times, at which point I said, "I've never had such a bad blood-draw in my life! Maybe I need to go somewhere else." The MA started acting a little panicked and said, "Some people are just hard to draw." But I called my mom, who is an RN, and she said, "You have someone who doesn't know what they're doing." I got my orders and took them to a hospital where it took one shot to get all the blood they needed. They used a butterfly needle and said that the giant needle the MA's were using was probably causing my veins to collapse. The phlebotomist said they frequently have to re-do OC Medical's badly-done blood draws. If I didn't have such a great doctor, I'd go somewhere else for care.
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Pros:
  • Doctor
Cons:
  • Behavior of the staff
Reason of review:
Incompetent and unprofessional behavior of staff
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3
Anonymous
map-marker Sparks, Texas
#627236 
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Paperwork Review

I was appalled by how I was treated the 22nd. Refused to fill my paperwork out ect.
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Reason of review:
Poor customer service
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Anonymous
map-marker Portland, Oregon
#216534 
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Did not give adequate medical care to me

I was a patient at Oregon City Medical. Nearly very time I went there I saw a new person because the doctors (nurse practitioners actually) kept quitting. When I asked to try to be kept with the same doctor and to not have my medication changed with each new doctor I was told by the clinic owner, Danielle Blackwell, that if I wasn't happy with the clinic I should "just go somewhere else". The clinic (especially Danielle) has a reputation for giving pain meds to anyone and everyone. The front office staff are not professional, I had to wait at least 30 minutes for each appointment and the clinic is a dump. I don't like going to a new doctor so I stayed too long at Oregon City Medical. I did change to a new clinic and am really glad I did.
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4
1 comment
#818941

I too have had terrible time and stayed to long for the same reason as previous comment. It goes a bit further with my expirence.

The way they made me feel was that my health was just not important to them. Completely no customer service and professionalism is the poorest I have ever seem.

Please don't take this lightly if you are unhappy contact your insurance and tell them. Your health is too important.

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