Brexley Kpj

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Verified Reviewer
| map-marker Sioux Falls, South Dakota

Unable to open packages

I called in a complaint last week, your gum wrappers are extremely difficult to open. So, nobody calls me, just send out another review. Your customer service sucks. Why not tell me if you are going to assess the problem or not. Probably not! One customer doesn't mean any thing to a company your size the packaging sucks anyway. Then to use "pissed customer" as a term really sucks. I challenge you to call me. 605 366 ****.
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User's recommendation: Buy a sharp knife to open packages

1 comment
Brexley Kpj

Did this message go thru??

Brexley Kpj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lakeland, Florida

Beeferier [ more than 5 letters]

I sent in a "beef" recently. It would be nice if someone would respond as to the possibility of the engineers correcting the problem.
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Janeli Cbs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker De Pere, Wisconsin

Complaint

Orbit Gum - Complaint
Pieces of gum were basically glued into the package in a way that you could only get them out by tearing them in half and then you had to reach into the packaging and tear out the bottom half of the stick. First pack of the 3 pack I bought I just assumed it was a fluke, but when it happened with the second pack - not good! Decided to complain...
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Linda B Jjj

Dissolves in mouth within mlnutes

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Put four pieces in my mouth dissolved in 15 minutes . Worst gum I have ever purchased. Don't care about refund or replacement. Just want other consumers to be aware of how bad it is.
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Loss:
$479

Preferred solution: Apology

User's recommendation: Will let others now how bad ot is

Anonymous
map-marker Milwaukee, Wisconsin

New spearmint gum

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The new spearmint gum is undesirable! The old kind I could chew without it sticking to my dentures. Please do not change all the orbit gums to this recipe. I chewed the new spearmint gum and I had to scrape it off of my dentures with a paring knife. I have been chewing orbit gu for a very long time and I love it!
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User's recommendation: Do not change the old recipe.

Jaime A Uzc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker San Francisco, California

Metal fragment in gum

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Orbit Gum - Metal fragment in gum
Orbit Gum - Metal fragment in gum
Orbit Gum - Metal fragment in gum
I opened the pack of gum and put two pieces in my mouth when I shewed them I felt something hard I thought it was the mint crystal.then I took it out of my mouth and started playing with my fingers and it end up being a little wire like piece of metal. Good thing I didn't swallow it.
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Loss:
$2

Preferred solution: Reimbursement for product and look into the problem

User's recommendation: Be careful

Kera M Kmo

Zombies are not sexy

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Dear Orbitz, The latest ad, with the highschool boy kissing an undead girl, is completely disgusting! Whoever came up with that idea for an ad, is an idiot, seriously? They could have even wrote and shot it better by appealing to gamers (whose zombie genre is popular). The blatant necrophilia is disgusting, is this what your company stands for? You people need to cleanse your marketing department. Sincerely, K.M.
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Reason of review:
its a moral issue

Preferred solution: Let the company propose a solution

1 comment
Guest

PISSED FOR ANOTHER REASON - NEW WRAPPING! Whomever changed the outer wrapping to NOT include a marked pull-string should be fired.

The new plastic wrapping is impossible to open.

My 11 and 13 year old boys cant seem to penetrate it. Perhaps this wrapping should be on prescription drugs?

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