Skip to content
  • Login
Orbit Gum

Orbit Gum

www.orbitgum.com
What is your customer experience with Orbit Gum?

Orbit Gum Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Orbit Gum has 1.8 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Good flavor.
    Cons: Packaging.

  • Recent recommendations regarding this business are as follows: "Find another gum manufacturer", "Packageing is not good", "Buy a sharp knife to open packages", "Will let others now how bad ot is", "Do not change the old recipe.".

View full overview ›

Media from reviews

Orbit Gum - Complaint
Orbit Gum - Metal fragment in gumOrbit Gum - Metal fragment in gum - Image 2
View all media ›
Show reviews that mention
mint gum shrink nightmare consumer downside outer packaging machine customer
Filter review
Sort by
Anonymous
map-marker Muskego, Wisconsin

Sweet mint is my favorite but the packaging is frustrating. You need to rip it apart to get to the gum. Likely very efficient for loading product but lousy for the consumer.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The outer shrink is difficult to open and once you do, getting the gum out is a nightmare. It is likely a downside to the machine used to wrap and load the gum but really frustrating to the customer.

View full review
Kyle H Jgp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Orbit gum packaging

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

As far as I can tell. There is no one at the Wrigleys Orbit Gum factory or product quality control that chews Orbit gum.

If they did, they would realize that their packaging from opening the plastic to getting a piece of gum from the packages is absurd.

The worst design for a simple piece of gum. I am assuming these people are making more than minimum wage so figure it out, you overpaid designers.

View full review
Pros:
  • Good flavor
Cons:
  • Packaging

Preferred solution: Apology

User's recommendation: Find another gum manufacturer

1 comment
Guest

totally agree the packaging is reason enough to not purchase this gum

Janeli Cbs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker De Pere, Wisconsin

Complaint

Orbit Gum - Complaint

Pieces of gum were basically glued into the package in a way that you could only get them out by tearing them in half and then you had to reach into the packaging and tear out the bottom half of the stick. First pack of the 3 pack I bought I just assumed it was a fluke, but when it happened with the second pack - not good! Decided to complain...

View full review
Donna N Obz
map-marker Seattle, Washington

Packageing

Ive chewed Orbit for years the only one I use.The gum sticks in the package and sometime comes out in pieces.I offer gum to people and it just wont cone out of package.Now I just opened one of your plactic packageing and it wont close.Pulling a piece of gum out is impossible.Advise me of a solution before I have to change other gum companies.I like your peppermint as the flavor lasts and I use it all the time.

Donna Noble

View full review

User's recommendation: Packageing is not good

Brexley Kpj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sioux Falls, South Dakota

Unable to open packages

I called in a complaint last week, your gum wrappers are extremely difficult to open. So, nobody calls me, just send out another review.

Your customer service sucks. Why not tell me if you are going to assess the problem or not. Probably not! One customer doesn't mean any thing to a company your size the packaging sucks anyway.

Then to use "pissed customer" as a term really sucks.

I challenge you to call me. 605 366 ****.

View full review

User's recommendation: Buy a sharp knife to open packages

1 comment
Brexley Kpj

Did this message go thru??

Brexley Kpj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lakeland, Florida

Beeferier [ more than 5 letters]

I sent in a "beef" recently. It would be nice if someone would respond as to the possibility of the engineers correcting the problem.

View full review
Linda B Jjj

Dissolves in mouth within mlnutes

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Put four pieces in my mouth dissolved in 15 minutes . Worst gum I have ever purchased.

Don't care about refund or replacement. Just want other consumers to be aware of how bad it is.

View full review
Loss:
$479

Preferred solution: Apology

User's recommendation: Will let others now how bad ot is

Jaime A Uzc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Francisco, California

Metal fragment in gum

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Orbit Gum - Metal fragment in gum
Orbit Gum - Metal fragment in gum - Image 2
Contains 1 confidential file for company representatives

I opened the pack of gum and put two pieces in my mouth when I shewed them I felt something hard I thought it was the mint crystal.then I took it out of my mouth and started playing with my fingers and it end up being a little wire like piece of metal. Good thing I didn't swallow it.

View full review
Loss:
$2

Preferred solution: Reimbursement for product and look into the problem

User's recommendation: Be careful

Anonymous
map-marker Milwaukee, Wisconsin

New spearmint gum

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The new spearmint gum is undesirable! The old kind I could chew without it sticking to my dentures.

Please do not change all the orbit gums to this recipe.

I chewed the new spearmint gum and I had to scrape it off of my dentures with a paring knife. I have been chewing orbit gu for a very long time and I love it!

View full review

User's recommendation: Do not change the old recipe.

Kera M Kmo

Zombies are not sexy

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Dear Orbitz,

The latest ad, with the highschool boy kissing an undead girl, is completely disgusting! Whoever came up with that idea for an ad, is an idiot, seriously?

They could have even wrote and shot it better by appealing to gamers (whose zombie genre is popular). The blatant necrophilia is disgusting, is this what your company stands for? You people need to cleanse your marketing department.

Sincerely,

K.M.

View full review
Reason of review:
its a moral issue

Preferred solution: Let the company propose a solution

1 comment
Guest

PISSED FOR ANOTHER REASON - NEW WRAPPING! Whomever changed the outer wrapping to NOT include a marked pull-string should be fired.

The new plastic wrapping is impossible to open.

My 11 and 13 year old boys cant seem to penetrate it. Perhaps this wrapping should be on prescription drugs?

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article