Myung K Ctt

Service

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Company is on Bankruptcy they can't help customer at all! Never received any information. Where can I get the service?

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Loss:
$6000

Preferred solution: First 2 year servi e

Jenesis Wcn
map-marker London, England

I loose the electricity power

I have one on my key the electric is gone I do not understand what happen at my home wrong i need help its urgent we dont have lights seens morning

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Wayne A Opp

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Verified Reviewer
| map-marker Mantua, New Jersey

I am not getting my rebate checks or any thing and no one is calling me back

Everything orbit energy has promised they never came true on , the workers trampled my plants in the garden a big patch like a trail trampled and killed my plants . They had my wife sit there for 2 days and no one showed or called to say they are not coming . This goes on

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Pros:
  • Came right out to install my panels
Cons:
  • Most things they promised never came true

Preferred solution: I need my rebate checks and how to register to get them

Linda P Who

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Verified Reviewer
| map-marker Cherry Hill, New Jersey

I paid in fall for both my fall, '22 service and spring, '23 service. Orbit charged me for my current spring service on 11/6/22 even though they knew they were being shut down on 11/25/22.

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Help! Who do I contact???

As the warm weather approaches, it's time for spring service, but I can't reach them, and I already paid for this back in November when they did my fall service.

Where to turn? Is there a parent company that will honor their contracts?

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User's recommendation: They seem to have been permanently closed by the govt. But they took my $$ anyway. They convinced me to pay for fall'22 and spring '23 at the same time. Now they're nowhere to be found.

Linda P Who

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Verified Reviewer
| map-marker Princeton, New Jersey

Paid for service and got ripped off.

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I paid for winter heating service in the fall of 2022. At the same time, I paid for spring 2023. Now they are nowhere to be found, not through the website address, nor on their website which says that they are permanently closed.

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User's recommendation: Make sure you are able to contact them before giving them any $$.

Anonymous
map-marker Greensburg, Pennsylvania

Hot water heater stopped working

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We can not get anyone on the phone, or hot water has not worked in the last three days. This is a major inconvenience for us.

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User's recommendation: Do not do business with.

Anonymous
map-marker Cherry Hill, New Jersey

Orbit took my money for both fall 2022 and spring 2023 service on Nov 6 of 22 and spring 2013.

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Help! Who do I contact??? time for spring service, but I can't reach them, and I already paid for this.

Now there seems to be no Orbit to contact, and I am out hundreds of dollars.

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User's recommendation: Unethical

BSHAH

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Verified Reviewer
| map-marker Boston, Massachusetts

Reach customer

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Orbit Energy has made a big mess with my solar panel installation, I have filed a complaint to BBB, There was no reply from Orbit, Solar Panel financial company informed me that Orbit has closed the door in December 2022, I don't have any idea now how I am going to get my panels working.

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User's recommendation: Orbit has closed door, please check very carefully before going to work with this company

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