New Reviewer

Unresolved issue with no delivery today.

Our paper was not delivered today. Customer service representative told us the computer system at the Register is being updated so to call back later today. He couldnt retrieve my account info. No resolution!
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4456022 Review #4456022 is a subjective opinion of poster.
Location
Santa Ana, California
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

I TOLD THEM ON JAN. 23RD TO CANCEL MY SUBSCRIPTION!

AFTER WAITING ON HOLD FOR ALMOST 45 MINUTES & WAITING OVER 30 MINUTES THE 2ND ATTEMPT & LISTENING OVER & OVER TO THE ANNOUNCEMENT STATING I COULD GO ONLINE TO MANAGE MY SUBSCRIPTION WHICH IS FALSE IF YOU WANT TO CANCEL, I FINALLY GOT THROUGH TO "SUBSCRIPTION SERVICES"....
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4328624 Review #4328624 is a subjective opinion of poster.
Location
Santa Ana, California
Pros
  • Cartoons & dear abby & the doctor column
Cons
  • Cannot get thru to customer service line without waiting an hr
Preferred solution
ALL I WANT IS TO CANCEL MY SUBSCRIPTION AT THE CURRENT END DATE

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Resolved: Missed papers

1.0
Update by user Feb 22, 2023

Company fixed the issue and I have been provided with apology.

Original review posted by user Jan 23, 2023
Account name: Hike Pollem Address: 224 Avenida Majorca, Unit B, Laguna Woods, CA 92637 Three weeks ago, I called to resume our subscription to the Laguna Woods Globe. We have yet to receive the paper. I have called twice, been kept on hold 15+ minutes each time, and been told the paper would be delivered. Since we didn't receive the Saturday edition of the Register this weekend, I need to confirm that we will receive the Globe on Thursday! Hopefully, this message will get to the right people and the delivery will resume! Barbara Pollem
View full review
Comment
Helpful 0 Not helpful 0
Report
Resolved
ID
#4317030 Review #4317030 is a subjective opinion of poster.
Location
Laguna Woods, California
New Reviewer

Not been receiving my on-line newspaper for some time now. When I noticed a charge on my bank statement I called the Customer Service number and I was told that I was supposed to go into the website.

1.0
I am being charged for something I did not get. In the past I had been receiving my Register Newspaper in my email, which the Register has on file. I have not received my on-line edition for some time. Today when checking my bank account iI see I am being charged for...
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#3782331 Review #3782331 is a subjective opinion of poster.
Location
Laguna Beach, California
Loss
$28
Preferred solution
Let the company propose a solution

Delivery problem

1.0
The person delivering my paper continues to throw the paper on the lawn I dont know how many times I have complained about this issue but it never seems to get resolved more than one possibly two days. What seems to be your problem? Youre not listening! Or hes not listening! Someone He doesnt seem to care.
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#3021864 Review #3021864 is a subjective opinion of poster.
Location
Anaheim, California

Companies Similar to Orange County Register

The Arizona Republic reviews and complaints

The Arizona Republic

1.9
518 Reviews

“Repeated delivery issue of AZ Republic. Have called no less than 12 times ( and that is not fabricated),...“
The Washington Post reviews and complaints

The Washington Post

2.9
277 Reviews

“Just realized that the Sunday inserts are no longer included. Why is this for my home delivery? We have...“
Gannett reviews and complaints

Gannett

1.6
133 Reviews

“Repeated delivery issue (NO PAPER), to our home residence at 3221 W Caravaggio Ln Phoenix, AZ 85086....“
New York Times reviews and complaints

New York Times

3.0
50 Reviews

“Why do you continue to lie to the American people? Russia collusion was a hoax, the borders are open and...“
See more Periodicals & Publishing Businesses ›

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article